General data protection principles require that data collected must:
be obtained and processed fairly,
have been obtained for specified or explicit and legitimate purposes,
not be further processed in a manner incompatible with that purpose or those purposes,
be retained subject to appropriate security measures against unauthorized access, and
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… building sustainability, corporate resilience and financial performance through ESG compliance framework.
The COVID-19 pandemic offers an opportunity to align business models with ESG principles to better prepare for the future crises. Environment, social and governance issues and the risk and opportunities they create are becoming increasingly relevant for...
Credit is essential for the business operations of corporate entities and it is the expectation of creditors that debtor companies will repay their debts as they fall due. Creditors encompass a wide range of corporate and natural persons such as banks, saving and loans companies, corporate investors, micro finance...
“Assertiveness is the quality of being self-assured and confident without being aggressive. it is a learnable skill and mode of communication”…Wikipedia
Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again, I wish to emphasize the appreciation...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”. Colin...
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” Winston Churchill
When one hears the word “risk”, the immediate reaction is “Aw…problems”. This word seems to have a negative perception and is mostly avoided. Seasoned professionals however know that risk does not always...
“Civility is not simply a question of minding your manners. It is also a critical component of professional success” P.M. Forni
I am sure most of you will believe that despite the opportunities being taken in these times of adversity caused by the COVID 19 pandemic, it has been one...
“Rather fail with honour than succeed by fraud” …Sophocles
Last week marked the observance of International Customer Service week, celebrated by brands across the globe. On our local front some banks created unique ways of celebrating it with their customers. I also want to celebrate two persons who work...