“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from the physical realm of brick and mortar to the digital realm.” ….. Mark Kilpatrick.
I dedicate this article to all banks, finTechs and telcos who are making...
The observation of World Day for Decent Work by Labour Movement on 7th October every year has taken place globally. To mark the occasion, the Industrial and Commercial Union (ICU-Ghana) has released a statement in Accra signed by the General Secretary, Morgan Ayawine, which said the union is to...
Biography meanders its way
Through the geography
Of the life well lived
And through the topography
Of the life lived behind closed doors
Biography lives on metaphors
Biography highlights the landmarks
And the hallmarks
Even the trademarks
That brought that fame
Leaving out the drawbacks
That brought that shame
Biography adds to the paradox
Biography is biography
Auto-piloted or not
Biography is biography
Piloted through...
"Wisdom stems from personal accountability. We all make mistakes; own them... learn from them. Don't throw away the lesson by blaming others." -Steve Maraboli
As part of reducing internal frauds, I wish to touch on one of the most sensitive issues in risk management – THE BLAME GAME. From the...
The story of Bomet, a 14-year-old Kenyan girl who killed herself after she was shamed in school
for staining her uniform with her menstrual blood shocked the globe. Bomet’s story reminded me
of a story about a 16-year-old girl I met on an outreach program organized by the Girls Excellence Movement.
She...
Energy is widely regarded as a major determinant of economic prosperity of any State. It is accepted as a crucial ingredient that propels any economic activity, and indeed the pillar of wealth creation. Especially in the developing world, the provision of a greater access to energy has been suggested...
The unpredictable nature of the modern business environment has left organisations increasingly susceptible to a myriad of challenges that can disrupt their operations. Economic downturns, natural disasters and cyber-attacks and are just a few examples of crises that may result in significant disruptions to a business’s operations.
In that regard,...
The Government of Ghana announced on December 5, 2022 a Domestic Debt Exchange (DDE) of approximately GH¢137.3billion in principal amount of certain bond holders of E.S.L.A. Plc. or Daakye Trust Plc. to exchange their Eligible Bonds for a package of new bonds to be issued by the government as...