‘Constantly engage issues to resolve them. Don’t breed fungi. Spray them. Don’t keep them.’ A leader must be ready for this. The leader grows, preparing to go through the day with challenges. Without this mindset, leaders would give up along the way. The underpinning point is the internal motivation not...
“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from the physical realm of brick and mortar to the digital realm.” ….. Mark Kilpatrick.   I dedicate this article to all banks, finTechs and telcos who are making...
After securing the biggest collaboration in the history of Ghana music industry with Beyoncé, Ghanaian musician and African Dancehall King, Shatta Wale doesn’t seem to be giving up. A few weeks ago, Billboard released a list of artistes across eleven African countries whose content on YouTube gained a lot of...
Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again, I wish to emphasize the appreciation of readers to differentiate assertiveness from aggressiveness. When a person acts aggressively, they ignore the feelings of others and...
McCormick and His Company Willoughby M. McCormick is not a name that many instantly recognise. It is not a name that is easily identified with any revolutionary trend in the world of business. However, it should. Because for one thing, the company McCormick started sometime in September 1889 is still...
This week, I observed something interesting that inspired this article. My television was turned on as I was working and as I took a few minutes break, I got lost in an old Olympic race that was showing. It was a 200m hurdle race. The runners were required to...
“The biggest concern for any organization should be when their most passionate people become quiet. Never push loyal employees to the point where they no longer care”! I am a loyal fan/follower of Brigette Hyacinth, who is a bestselling Author, and an International Keynote Speaker on Leadership, Management, HR, Digital...
“When you see your neighbour’s beard on fire, fetch water for yours.” – Akan proverb “Open your eyes and look within: Are you satisfied with the life you’re living?” These words of Bob Marley taken from his ‘Exodus’ song not only stirs self-reflection, but are actually a rousing call to...
If you don’t commit to winning something, you’ll only be seen doing nothing. Today you are born, The next day you are gone. It’s good to know this. Because when you do, you shall learn to appreciate every bit of life. Life’s good. Yeah I know, LG. No matter how...
Last week when I wrote about my failure to explain to my 5 year old daughter what ‘Pie R Square’ means and I have been dodging her since then, her mother drew her attention to the article and my daughter couldn’t help laughing. Herh, Makafui, ‘what do you mean’?...