Anyone who has lived in this beautiful country of ours will attest to the fact that some service providers have gotten better as the...
Soft skills play a crucial role in consistently achieving excellence in various aspects of life such as business, relationships, leadership, and daily interactions. These...
…The concept of Arm’s Length Principle (ALP)
The concept of transfer pricing is underpinned by some great principles which seek to ensure that the...
– tactfully manage the transition to an omnichannel regime for better effect
The customer lifecycle journey begins when the customer becomes aware of your brand,...
Risk identification & assessment
In the previous part, we looked at BCM and its importance in every type of organisation. The main areas of focus...
A tax avoidance transaction is one that would not be adopted if tax-saving elements are not present. The rules of interpreting tax laws go...
As the world becomes increasingly digital, businesses of all sizes and industries are recognizing the importance of maintaining a strong online presence. This includes...
People's participation is becoming the central issue of our time, and participation requires communication.
--------------UNDP et al - Human Development Report (1993)
Communication plays a decisive...
This is the third in our series of publications on the Social Media Mix of Banks, with the first one published in the Monday,...
"A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A...