– encourage collaboration and leverage technology and data The customer journey should be the main focus of any business or entity with an eye for customer satisfaction and a desire to engage customers for the long haul. In this regard, the tourism industry is no exception. Picking a leaf from...
In the dynamic landscape of today's professional world, achieving career success requires more than just skill and dedication. The concept of positioning oneself for career success revolves around crafting a distinct and authentic professional identity that aligns with both individual aspirations and the demands of the industry. With the right...
…Buyers’ due diligence … Had I known is always at last! Oh, poor Habibi! During land or property transactions, the due diligence period typically starts as soon as contact is made for the execution of a sale and purchase agreement or a contract of sale to be exchanged and agreed...
 No two pensions schemes are the same across the world since a pensions structure must take into consideration the uniqueness of a country’s economy and dynamics of the labour force. Where countries mimic same dynamics, the pension schemes may mimic each other but will still have certain uniqueness. Consideration...
In the dynamic world of finance, change is a constant. Banks must continually adapt and innovate to keep pace with evolving customer expectations, regulatory changes, and technological advancements. It becomes especially true for Ghana's banking sector, which is at a critical juncture of transformation. Effective change management is at...
Sustainable Development Goals (SDGs), Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) considerations are concepts that have sought to define how corporate entities should respond to the emerging needs of society and humanity. And over the years these concepts have become integral parts of business strategic planning, especially...
In the ever-changing world of business, having a solid long-term strategy is like having a compass that guides a ship through turbulent waters. It is the key to sustainable success and growth for modern organisations. Without a clear plan for the future, companies risk losing their way and getting...
Top six  digital tools to assist you in naming your business So far in this tetralogy, I've taken you on a journey to learn how to name your business correctly. In part-1, I listed the many characteristics and consequences of a business name.  A business name symbolises a brand identity; it...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise.” Colin...
Over the past ten years, the phrase ‘blue economy’ has gained popularity as more and more people, governments, and economists have come to understand the enormous possibility that the ocean and its resources present. The concept ‘blue economy’ can be traced to Gunter Pauli’s 2010 publication and its currency...