The Chartered Quality Institute (CQI) used to celebrate World Quality Day on the second Thursday in November. However, this year CQI is celebrating the World Quality...
It is common knowledge that customer service is all about managing expectations. Every customer walks into an experience with an expectation in mind. Brands...
The expression that “we buy on emotion and justify with logic” has intuitively made sense to some people, but rationally not made sense to...
“Civility is not simply a question of minding your manners. It is also a critical component of professional success” P.M. Forni I am sure most...
The universal agenda and ambition as enshrined in the sustainable Development goals push for the socio-economic freedom of nations and people through the management...
The recent lecture by Vice President Dr. Mahamudu Bawumia on Ghana's digital economy journey could have easily been titled ‘Mobile Money - the Chief...
This age-old debate of blaming bankers for the ‘ills’ of society or any economic hardship is an interesting one and will ever continue as...
Money laundering, as I understand, is basically an activity that ‘washes’ by way of disguise, concealment, conversion through techniques of placement and layering ‘dirty’...
The Practice of Naturopathy has many faces. Naturopathy is part of alternative medicine system group. However, it is a distinct system of medical practice...
Chris Koney’s column Two hip hop heroes were formally inducted into the Rock & Roll Hall of Fame over the weekend inside the Rocket Mortgage FieldHouse in...