By the end of last week’s article it had been established that existing customers, or ‘retained customers’, are an excellent source of business as...
Economics is about creating win-win situations. But in sports, someone loses. --Stan Kroenke, American billionaire and owner of Kroenke Sports & Entertainment The most admitted story...
Driving holistic change from design to implementation and adoption A burning question that begs answers is whether Customer Experience (CX) and Organizational Change Management...
-The Joseph model Over the years, businesses and organisations which have paid due attention to record-keeping, accountability and integrity have become progressive and successful institutions...
There's been a lot of media brouhaha about the fertilizer crisis in Ghana, focusing on recent huge price increases for inorganic (synthetic) fertilizer. Indeed,...
The 20th National Congress of the Communist Party of China (CPC) came to a successful conclusion on 22th October after electing a new CPC Central Committee with...
“The mind is like palm oil, when it lies still, we heat it up.” – Akan proverb Have we hit a wall, or have we...
Russia's President Vladimir Putin, lambasting the United States and its Western and European allies, wholeheartedly predicted the end of the unipolar system, and bristled...
The Africa office of US-based Strategic Impact Advisors (SIA) has, through simplified, compelling and free digital finance literacy, improved the economic conditions of over...
A turbulent financial storm threatens to decimate Ghana’s economy by the end of the year, reigniting pre-existing sentiments of Ghanaians who have developed ‘little...