The notion that people can be a crucial business differentiator is now well established, and in light of this, human resources technology has been taking off in recent years.
While most companies already use a human resource information system (HRIS) as a repository for employee records and basic information, many...
You might have read it almost all over the internet -and in several books- that you will need at least 10.000 hours of experience in learning a new skill in a new area of expertise. And unfortunately, people keep reading and repeating that hugely erroneous peace of misinformation.
So, what...
Recent research suggests that married women are more likely to be successful entrepreneurs than single women.
The assumption is that, because married women – or women with partners – have more financial support and help with family and household responsibilities, the pressure and demands of starting a business are easier...
A few weeks ago - in our December 21st article (https://thebftonline.com/business/the-net-promoter-score-nps-what-is-it), we have talked about NPS (Net Promoter Score) as the de facto standard for measuring Customer Loyalty.
In 2008, the CCC (Customer Contact Leadership Council) a division of the Corporate Executive Board (CEB is now part of Gartner) created...
PRH: The Bank of Ghana plays a crucial role in formulating and implementing policy in the banking sector. What are you doing to ensure Ghana’s balanced and sustainable economic growth?
Dr. Addison: The core mandate of the Bank of Ghana as the Central Bank is price stability. In broad terms,...
Sobering evidence from Africa illustrates how hard it is to target anti-poverty efforts well
It has often been said that the world’s aggregate poverty gap—the total monetary amount by which all poor people fall below the poverty line—is modest when one uses poverty lines typical of low-income countries. For...
A few weeks ago - in our December 21st article (https://thebftonline.com/business/the-net-promoter-score-nps-what-is-it), we have talked about NPS (Net Promoter Score) as the de facto standard for measuring Customer Loyalty.
In 2008, the CCC (Customer Contact Leadership Council) a division of the Corporate Executive Board (CEB is now part of Gartner) created...
What a beginning! A republic’s anniversary, an immigration service professing medical expertise while practicing discrimination and a media house DG declaring new courts of prosecution.
Happy New Year. Although January’s beginnings in the world of news in Ghana revealed we are off to a troubling start. The above stories signify...