The call for a shift towards a more cashless society has never been that stronger like it is today. Financial institutions as well as Telecommunication companies have intensified their campaigns for electronic payment options. Not only are they talking about it but there are continuously coming up with innovative...
“No two countries are the same. Every country in Africa has a different culture, a different economy, a different way of doing things.” Extract from Chinua Achebe's Anthills of the Savannah
Within the development agenda, the agricultural sector plays a critical role in the process of economic development. But more fundamentally,...
Affirmative Action. Women’s Empowerment. These are two cornerstones of nation building in 21st Century Ghana. Indeed, globally. And yet, we are a nation that continues to debate the merit or danger of the former and offers rhetoric about the latter.
We are at a crossroads. We need to move forward.
The...
We will start this brief introduction with a definition of customer loyalty, what it entails and some factors that sustains customer loyalty in organizations.
Internet (and business literature in general) is full of definitions of Customer Loyalty – and they are all similar. For us, Customer Loyalty is the Likehood...
The busiest time of year for retail businesses is here with us. Increased numbers are expected to flock to our shopping centres for various reasons: to purchase items, to window-shop, to accompany friends or family - or perhaps to get a feel of the excitement the season brings. Whatever...
If you must go to China, for the first time, as I did, then joining the First Lady, Mrs. Rebecca Akufo-Addo, on her first trip to the country, accompanied by the first virtually all female business delegation, from micro to medium to multinational companies - representing swathes of the...