The Managing Director (MD) of Ghana Post Company Limited, Bice Osei Kuffour, paid a courtesy call on Fidelity Bank’s MD, Julian Opuni, to strengthen their business partnership and discuss ways of deepening financial inclusion in Ghana. At the end of the meeting, the two organisations agreed to roll out an additional 33 Fidelity Agent Points at key Ghana Post outlets located across the country.
The public-private partnership between Fidelity Bank and Ghana Post has made it possible for customers of Fidelity Bank and the general public to access banking transactions through Fidelity Agent Points at various Ghana Post outlets located across Ghana.
With this partnership, customers are able to engage in banking transactions such as account opening, cash withdrawals, cash deposits, balance enquiries, mini-statements, cardless transactions, funds transfers, utility bill payments and airtime top-ups at these Ghana Post outlets.
Julian Opuni, who warmly welcomed the Ghana Post MD and his team, used the opportunity to express gratitude to Ghana Post for coming onboard to ensure the goal of this partnership to support government’s financial inclusion drive is achieved.
He explained that since its inception, “This partnership has contributed to easy access to our products and services, as customers and non-customers alike are able to conveniently perform banking transactions at Ghana Post locations without the need to travel to a fully-fledged banking hall”.
Julian expressed confidence that in the coming years this partnership will be expanded to cover all of the Ghana Post outlets in the country and enhance the services provided at those outlets.
Speaking at the meeting, Bice Osei Kuffour expressed how elated he is about this strategic partnership with Fidelity Bank. He confirmed that Ghana Post is fully committed to supporting growth of the partnership for the continued delivery of quality service to all stakeholders. He also commended Fidelity Bank for this initiative, noting that it will create employment for a lot of Ghanaians.
He further encouraged the general public to take advantage of the convenience in banking at designated Ghana Post offices.
Fidelity Bank’s partnership with Ghana Post dates back to 2010 – and forms part of Fidelity’s ‘Together We’re More’ brand promise that views success as a collaborative effort among key stakeholders working together toward a greater good. In this instance, Fidelity Bank has proven that by partnering with Ghana Post it is making banking services easily accessible and convenient for the Ghanaian populace.
In a little over a decade, Fidelity Bank Ghana has grown from a discount house to a Tier-1 bank and is now the largest privately-owned Ghanaian bank in Ghana. The bank currently serves its approximately 2 million customers in 75 branches across Ghana and is a leader in the digital banking space.
The bank has two subsidiaries, Fidelity Asia Bank Limited which is a wholly-owned subsidiary in Malaysia; and Fidelity Securities Limited, an asset management firm. In a short period of time, Fidelity Bank has become a household name in Ghana by adopting a customer-centric culture and delivering consistently on the promise of making a difference in the lives of all stakeholders.