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Service and Experience with J. N. Halm: Satiation: Diminishing returns in customer experience
There is a beach resort in the Central Region of Ghana that I visited in the first week of 2024—and I must admit the...
A journey through the energy-sector debt(1): The weight on a sector in crisis
By Ernest Ofori Asamoah (Prof)
Ghana’s energy-sector debt did not emerge overnight. It is the product of decades of mismatched tariffs, contractual imbalances, institutional weaknesses,...
ICT Insight with Institute of ICT Professionals: Where are government’s emails stored?: Unpacking data...
By Abubakari Saddiq Adams
Ghana’s public sector has embraced digital transformation at an unprecedented scale. From Cabinet correspondence to routine inter-agency communication, official business increasingly...
From detection to prevention: Why the value for Money Office is the missing institution
The empirical case that the Finance Minister's projected GH¢3 billion in annual savings is conservative, not ambitious — provided the new office targets the...
Economic gains mount: Can Ghana sustain the momentum?
By Dr. Ebo Afful
Ghana’s growth into one of Africa’s largest economies is an important milestone in its history since independence. According to the International...