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Youth urged to embrace Mentorship and Volunteerism

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The Charles Buckman Foundation, in partnership with the Captain Centre, successfully held the 2017 International Mentorship and Volunteerism Summit in Accra.

The summit sought to build bridges among service leaders from government, the private sector, developmental partners and NGOs, and to foster an information exchange on increasing the role of citizens in mentorship and volunteerism towards sustainable development.

Justice Julia Sarkodie-Mensah, a criminal justice expert based in the Bahamas, opened the summit on the theme Harnessing the power of mentorship and volunteerism towards sustainable development in Africa.

In her keynote speech, she enlightened participants on mentorship and volunteerism as crucial in the development of every nation’s youth and human resource: instilling potent and ethical values, patriotism, discipline, confidence, and selflessness – leading to sustainable economic development.

Speaking during the summit, Md. Abena Adubea Acheampong, the Country Director-Vision Aid Overseas, took the opportunity to educate participants on the development of work by stakeholders drawn from the government and private sector and development partners on instituting a framework for mentorship and volunteerism in Ghana to help chart a better future for mentors, mentees and volunteers.

The Deputy Director of the National Service Scheme, Madam Gifty Afiaw Oware-Aboagye, elaborated the relevance of national service and its role in human capital development for national development. She also appreciated the current development whereby some members of the youth – who, for one reason or another, did not engage in their statutory national service – voluntarily turn-up to the secretariat for placement.

A member of the Rotary Club, Klenam Uba Fiadzo, speaking on the topic Making a Difference through volunteerism, used the platform to educate participants on the impact of Rotaractors and Rotarians worldwide in the eradication of Polio – a vision supported by the Bill and Melinda Gates Foundation and other projects in education, peace and conflict prevention and resolution, and economic development; and how the spirit of volunteerism is the backbone of all impacts in serving humanity and making a difference.

Mr. Ken Amoah, speaking on the Power of the Human will, admonished participants to be persistent with their goals and aspiration in life and not stagger from challenges and obstacles that distract them on their way to success.

The  maiden International Mentorship and Volunteerism Awards was launched by Hon. Justice Julia Sarkodie-Mensah, the awards Seeks to celebrate individuals and groups based on the spirit of mentorship and volunteerism demonstrated through active, unpaid involvement in and contributions to their community, country and the continent; and to secondly recognise companies which demonstrate that mentoring and volunteering  is a key strategy for connecting young people to social and economic opportunities, and leads to a stronger 21st-century workforce

During the awards ceremony, MTN Ghana was awarded for its 21 Days of Y’llo Care programme, which enables staff to contribute towards community development through Volunteerism and Mentorship and thereby positively impact the youth, institutions and the vulnerable in our society

Mr. Emmanuel E.K Awumee, a car-care consultant and C.E.O of Sesil Consult Limited, received the Disruptive and Global Brand Award for SESIL CONSULT LIMITED, and this was for Mentoring the Youth on Entrepreneurship and his Advocacy for the youth to venture into the informal sector with Value Added Innovations and Technologies capable of transforming the sector for Sustainable Development and Economic Growth.

Other award winners were Mr. Daniel Owusu with the Global Citizen Award, for his efforts in youth empowerment, volunteerism and promoting the Sustainable Development Goals; Regina Honu, for her role in promoting STEM Education for the girl child; the West Africa Centre for Peace Foundation, for establishing a platform that connects the youth Noble Peace Laureates for mentorship; and Enactus Ghana, for promoting student entrepreneurship and community development.

The summit and award will be held annually and serve as a platform for stakeholders in Mentorship & Volunteerism to provide an overview of leading programmes, projects, policy, research and technology capable of securing sustainable development on the continent.

Why should you (or NOT) Hire an MBA Grad

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Spiros Tsaltas

This is an extended and update article that I posted 8 months ago. I am very aware that this is an extremely controversial subject- but now that I got your attention let’s continue please.

First of all, if you are looking for a worker (emphasis is on ‘worker’- not on ‘manager’ or ‘leader’) with a well- rounded business knowledge, please go ahead and hire an MBA graduate only from a very good school (if not from one of the best).

But let’s examine a few aspects of the MBA education.

History of the MBA programs.
It seems that formal business training might have started around the 18th century in both Germany and France. France is the first country with a business school in 1819. The 1st Graduate Business training was offered by Dartmouth College in the US around 1900- 1906 named Masters of Commerce.

A year or two later, Harvard introduced a similar program and changes that name to Masters of Business Administration. (for your convenience, I am attaching an infograph at the end of this article)

The Myths about the value of an MBA

  1. MBA Students Learn Leadership skills
    This is hmmm…a joke. If you follow a generic ‘book based’ MBA training, how can you even have built management skills? And …people claim that MBAs offer not only management skills, but also leadership skills?

Can then a Case-Study based MBA training create Leaders? If you have access to Henry Mintzerg’s book (‘Managers, Not MBAs’, 2004), please refer to page 155 for the grand failures table he has created for Harvard MBAs.

Sure, some MBA graduates become great leaders, but this is not because of their MBA training.

  1. MBA Graduates Have the Ability to Think Critically

Please refer to my comments on the #1 point above- same logic and thinking.

Btw, if you wait to go to postgraduate school to develop Critical Thinking… what can I say? Out of respect, I will keep my mouth shut.

  1. They Are the Obvious Choice for Hiring and In-House Promotion

Sure. That is because there might be a plethora of incompetent HR (and other hiring) Managers out there. Will someone ever accuse you for hiring or promoting a useless Harvard or IMD or INSEAD or Stanford or LSB useless graduate (sorry, I have seen plenty of these)? Of course not! You can always blame the school for a bad hire! No one can ever fire you for hiring a useless Harvard MBA!! It’s the equivalent of the old phrase: ‘no one even got fired for ordering IBM computers.

  1. Once hired, an MBA Grad Will Stay Longer and Become More Valuable to the Company

Maybe that was a truth in the 1950s and possibly it is try for the big consulting companies (if you work for BCG how can you leave and find somewhere else at the same salary level?).

Today, like everybody else, most MBAs will abandon instantly your company if they get headhunted with a better offer. Loyalty depends on an employee’s personality and not on their postgraduate training.

  1. It Shows a Company’s Commitment to Quality

Nope. It is just a marketing ploy. Not all MBA Programmes are the same and no single company can hire only MBAs from Harvard and Stanford. And maybe, companies should look to the quality of their hiring process instead to the quality of the names of the degrees of their employees.

  1. MBAs are trained to Delegate Authority and Tasks to Produce Results

To me, that has always been a scary statement. Sure, no one should go to the micromanagement edge, but delegating authority it can come also with potentially been able to delegate blame too. If you have no accountability, delegating authority is not a major accomplishment- it can be more of a sign of  ‘I have no clue how to do this’.

And honestly, what kind of a University training can teach you from reading books and case- studies, how to delegate authority?

  1. MBAs Possess Basic Financial Acumen
    I taught MBAs at the Rotterdam School of Management (at that time one of Europe’s top 5 MBA programmes) and other Universities. So, have seen this not to be true with my ‘own eyes’.

Top reasons for NOT HIRING an MBA
Let me please start with some quotes:

  • “Professional managers—MBA CEOs—are not very creative or adaptable, and their skills don’t suit a startup.” Elon Musk in Business Week (28 April 2011)
  • “When valuing a startup, add $500k for every engineer, and subtract $250k for every MBA.” Mint founder Aaron Patzer
  • Peter Thiel once warned a young entrepreneur: “Never ever hire an MBA; they will ruin your company.”

(both those 2 quotes above come from Ben Horowitz’s blog of 17/5/2012 on pando.com)

  1. They can’t run a business. – As one of my mentors used to say, “(Most) MBAs are trained to work for others, not to run their own business”. If they can’t make it on their own, do you want them working for you? MBAs aren’t Entrepreneurs!
  2. They usually lack real-world experience. – This is almost a Universal truth with the exception of a few excellent and highly performing MBA training Programs. I will be most sceptical hiring a graduate from any University that accepts MBA students without a minimal of 5 years work experience. While MBA graduates can be better equipped in possibly understanding the nuances of operating a business than their peers, the ones that are fresh out of college have no real-world experience.
  3. Lack of original thinking/ No ideas of their own. – Which, it’s not that bad if you just want someone to execute your business plan.
  4. Too specialized or too generic knowledge. –If their expertise fits well with your business then it can be a great mutual match. Usually an MBA is a generic ‘low- level’ education in all aspects of business. ‘Low- level’= don’t expect an MBA with Advanced Knowledge in Marketing, HR, Finance, etc.
  5. MBAs Rely on Order, Structure & Framework – When foundations are shaky, MBAs tend to fall back on their education to tide them over.
  6. MBAs Can’t Bootstrap. – Getting things done when the going is tough is not something an MBA program prepares you for. Sadly, MBAs often find themselves out of depth in fast paced and uncertain or complex or unforeseen situations.
  7. MBAs Suffer from Outdated Knowledge/ Information – The word on the street is, MBA graduates are knowledgeable but most of what they know is outdated. In the Internet Age (or whatever else you want to call it), all business- concepts and processes are transforming faster than ever before and it takes toooo long for MBA curricula and books to be updated.

Other strong criticism – the Case Study Fallacy.

Do you really expect someone who took some courses and sat for some exams to have been trained and developed their Management Skills?

But you think a Case-Study based training can do that miracle?

Historically Case Studies were developed by and at Harvard University. FYI: since then almost all major business schools publish case studies.

Case Studies were written with the assumption that they can be solved within 4 hrs and that a Harvard MBA student can solve 3-4 cases per day (individually and with team work).

So… You as a student read something on paper about a company or an organization that you know nothing about, that you have never visited and you have never seen their products or experienced their services, or you have never interviewed any of its employees or even talked to its customer support. Do you think that the Instructor had that experience?

And you think that you really can come up with an innovative/ creative solution?

One that is identical to the Business Case Solution provided by Harvard (or whoever else published that Case Study) to your teacher? Do you even think that your teacher could even solve that Case on his/ her own? I had colleagues in several MBA programs who will not use Case Studies which have no solutions provided by the publisher.

This is a long discussion and a completely different topic, but the only reason that Case Studies survived so long was because of the McKinsey consulting firm.

Case studies will create awareness in you (of various business situations) and might foster group cooperation and discussion among MBA students, but they will not turn you into a leader.

Sorry for the bitter truth.

Are there MBA Alternatives?
Sure there are… let me list some of them please.

  1. CMI’s Level 7 and Level-8 Diplomas.

The Chartered Management Institute (CMI) offers a UK Level -7 Diploma Qualification (Master’s Level) on Strategic Management & Leadership and looks a lot similar to the core 1st Year programme of most MBAs but at 1500 GBP is extremely cheap compared to the average 1st Year MBA costs.

CMI also offer a Level-8 Diploma in Strategic Direction & Leadership. According to CMI: “Level 7 courses are developed for Directors and Senior Managers who have the responsibility to translate organisational strategy into effective performance. CMI is the only organisation that offers Level 8 (equivalent to a doctorate) which is suited to C-level senior managers”.

Their website has a list of authorized Long Distance Centers and some of the Level-8 online providers I talked to, they already have Ghanaian Students.

Have a look at http://www.managers.org.uk/individuals/qualifications/centre-finder

  1. GMPs and AMPs

General Management Programs (GMPs) are short programmes for junior or starting mature managers who cannot afford the luxury of taking a year off for an MBA course. They tend to be more dense and intense than the average MBA curriculum.

Obviously, the AMPs (Advanced Management Programs) are for rather experienced managers (some of these programs expect 10-15+ years of professional experience before you apply) – for a lot of people also ‘serve’ as a refresher a few years after they have attended an Executive MBA.

Usually most Universities refer to these programs as GMPs and AMPs, but some of them have different names, but I trust that you got the idea.

Kindly allow me to strongly suggest to google the comparison between GMPs, AMPs and MBAs.

  1. IPMP

The International Masters Program for Managers (https://impm.org) is the brain-child of Henry Mintzberg – the Strategic Management ‘Guru’. The IMPM came out of his strong (and to my opinion excellent and validated) criticism about the inability of MBA programs to train Managers.

IPMP is formally offered by either McGill University (Master of Management) or by Lancaster University (MSc International Masters in Executive Management).

My apologies, but I do not know if you can enrol in this program via the Lancaster University in Ghana.

Btw, I have no affiliation to any of these schools – so that is impartial writing.

  1. MOOCs

MOOCs (Massive Open Online Courses) seems to offer an alternative to MBAs, even some of them have bundled up to become Online MBAs. MOOCs can be either free of have a small fee per course. Google please / have a look at http://poetsandquants.com/2013/12/17/the-mooc-revolution-how-to-earn-an-elite-mba-for-free/

  1. Business Schools w/ Business Incubators.

I am aware of a lot of Business Schools that they start investing in having their own Business Incubators, so students can develop entrepreneurship (by developing their own companies) or support real start-ups and gain first hand …hands-on experience with real problems challenging their thinking and formal training – the kind of problems that only a very senior manage gets to face maybe once or twice in their lifetime in a big company (small companies usually can’t afford MBAs).

To the best of my knowledge, most Ghanaian Business Schools are not that keen at starting such investments in in-house Business Incubators. I trust that this will change.

Btw, Stanford SEED is a sort of ‘incubator’ in Ghana for existing business (and yes, I am partial to Stanford – I am a Stanford SEED consultant).

FYI- Quick Stats:

  • 45% of South Africa’s top 40 chief executives have a Master’s-level qualification, according to a Jack Hammer (a South African Headhunter) 2016 survey.
  • Less than half of those 45% hold an MBA – i.e. less than 9
  • “MBAs are particularly useful for liberal arts graduates looking for a business degree at Master’s level, but any other high-quality post-graduate business degree can do the same job” (Jack Hammer recruiter).

In Conclusion.
At the end of the day, it’s all about hiring an MBA graduate who can add value to your company because s/he has the skillset and the brains to do that. You want to make sure that he/she is the right person for your organization and not the right degree for it.

The MBA journey takes people places. Just make sure that the Captain of your ‘ship’ and its First Officers, are skilled ones who rely on each other, their experience and their brains to cross irksome seas, instead of relying on using management tools they learned at an MBA programme.

Thank you and Good Luck,

Spiros.

Disclaimer:  any products and brand / School / University names mentioned here, are purely for demonstrative and/or illustrative purposes and the author does not have any financial gain or connection of any kind with those organizations nor does he indirectly endorses them by simple mentioning them.

About the Author: Spiros Tsaltas, a former University Professor, is the Principal at a unique Customer Loyalty Startup :  HireLoyalty (www.HireLoyalty.com)- based in Accra, which is coming out of stealth mode in the next few weeks offering both Consulting and Training in anything relating to Customer Loyalty.

As a NED (Non-Executive Director), Spiros is also associated with HIREghana ( www.HIREgh.com ) and  he can be hired via them (+233 50 228 5155).

Spiros welcomes all your comments/ remarks/ feedback /suggestions at Press [at] HireLoyalty.com. HireLoyalty can be reached at +233 20 741 3060 or +233 26 835 2026

© 2017 Spiros Tsaltas and © 2017 HireLoyalty 

Kenya cuts electricity tariffs for manufacturers to create jobs

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Kenya is cutting night-time electricity tariffs for manufacturers by half to entice investors and boost economic growth and job creation, a top ministry of energy official said on Wednesday.

The East African nation charges firms 15.70 shillings ($0.1522) per kilowatt hour, which is seen as uncompetitive compared with other African nations such as Ethiopia, South Africa and Egypt.

Joseph Njoroge, the principal secretary in charge of electricity at the ministry, said the reduction will apply from 10 pm to 6 am every day to boost usage of electricity when most households and businesses shut down.

“It is about, how do we create jobs for our people? How do we grow as a country? How do we move from an agro-based to an industrial-based country so that we can be able to enhance our GDP,” he told Reuters on the sidelines of an energy conference.

During his inauguration for a second term, President Uhuru Kenyatta said he planned to increase the share of manufacturing to annual economic output to 15 percent from 9 percent.

The government has been trying to boost investments in the sector in recent years with modest success, including the opening of light vehicle assembly plants by Peugeot and Volkswagen.

Taxes account for about a third of electricity tariffs and Njoroge said they will consider whether some of the charges can be reduced.

Kenya has an installed electricity capacity of 2,336 megawatts (MW) with maximum demand of 1,727 MW, Njoroge said. It has increased the share of the population with access to electricity to 70 percent in the last four years from 30 percent

…Kenya set to build coast-to-centre highway to boost Africa trade

Kenya last week signed a $620 million agreement to build a 530 km (329 mile) highway from its east coast to the centre of the country, part of a campaign to boost its role as a regional trade hub.

A consortium including a unit of South Africa’s Group Five and the Development Bank of Southern Africa with work with the state.

Cabinet Secretary James Macharia said in a statement the road would link Lamu on the coast to Isiolo, north of Nairobi, via Garissa.

The consortium will design, build, finance, maintain, operate and transfer the highway. Work is due to start in mid 2018 and be completed within four years.

Kenya wants to build up a role as a regional trade and transport hub, serving as a link to landlocked countries such as Burundi, Rwanda and Uganda.

It is seeking more private investment to maintain the pace of spending on highways, railways and other vital assets while reducing its budget deficit.

The Public Private Partnership model has been touted as a promising route to fund new infrastructure across Africa, a continent that struggles with poor transport networks.

“The signing of this agreement shows continued confidence of international investors and its economic stability,” Macharia said.

Macharia said the highway was part of a 2,000 road network linking a planned port in Lamu with the rest of Kenya and neighbouring South Sudan and Ethiopia, of which 505 km is already complete.

He added that the consortium will operate and maintain the road for 25 years after it is opened.

President Uhuru Kenyatta, who was sworn in on Tuesday for a final five-year term, campaigned on what he presented as his record of aggressive economic development drive, citing among other things, new roads.

DECEMBER, THE MIXED BAG …fraudsters get bolder as banks restrategize to close the year

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There is nothing wrong with staying small. You can do big things with a small team. – Jason Fried

Dear Readers, I wish to crave your indulgence to repeat this article which was first published in December, 2015….

PREPARING FOR THE CLOSING BELL

For financial institutions, December is a period for re-strategizing their operations for the coming year. They do not wait for the new year before they examine their budgets, cash flows, staffing and all other outstanding operational issues. The usual questions asked during strategic meetings are:

  • What is the capital structure like?
  • What was the target deposit level? Is there a positive or negative variance?
  • What are the causes for the variances?
  • Where were we last year?
  • Where do we want to go next year?
  • How do we get there?
  • What are we doing right?
  • What are we not doing right?
  • What are the causes of any losses incurred?
  • What has been done about it to prevent those occurrences? What lessons have been shared?
  • What is the position of the loan portfolio? What is the Non-performing loans (NPL) structure? How do we recover the bad loans or agree on impairment levels?
  • How about the human capital? Do we have the requisite staff competencies to achieve the objectives of the institution?
  • If not, what programs are slated for the new year to correct any anomalies?
  • What are the competitors doing? What is the feedback from the Market/Business Intelligence Unit?
  • What is happening at the shop floor? What are customers saying about us? How well do we respond to customer complaints? What strategy should be adopted to retain loyal customers and win new ones?
  • What products are being developed for the market? Are they in sync with the needs of the target market?
  • What about reward systems? Are they transparent and objective enough to motivate the staff?

These are just a few of the tall list of questions asked and discussed at strategic meetings. Of course they go with long presentations, trend analysis and optimistic projections and with these, management feels good that the institution is well positioned to close the year on an optimistic note. Staff are asked to stay put and leave supposed to have been exhausted so that the manning levels are at their peak to meet the numerous transactions around the Christmas season.

The Related Stresses

As Bank management explores ways to close the year well, the staff are reminded of their job descriptions, targets and benchmarks. Many bank staff, especially those in sales and marketing find themselves going through a lot of stress to meet the targets. However we must admit that December is not a good month for deposit mobilization. Why am I saying so? There are several reasons. Let us look at a few:

  • Whatever deposits that have been accumulated by customers, find their way back into the customers’ purses during Christmas and New Year festivities. OH what a blow to the Sales staff!
  • Branch managers go crazy when several large withdrawals are made a few days before Christmas. Surprisingly many people prefer to hold cash in their wallets as if the world is coming to an end. The vaults are emptied of their contents. Some managers have to go chasing their head offices to make large withdrawals from their accounts held in Bank of Ghana! Mind you, it should include a lot of mint or new notes. Ha..ha. Why, “Ghanaman”. What is the essence of saving? Save money only to “chop” all at Christmas and start the new year with loans again? The woes of the human being. Do we ever learn?
  • December is a season of love. What with the numerous engagement and wedding ceremonies. Sometimes, we say there is no money, but come and see wealth being displayed at these parties. Of course the engagement and dowry envelopes contain brand new notes from the bellies of the Bank of Ghana vault! Well, vanity at its best, but of course it is great to love and be loved and also show your love to your loved one, in-laws and everyone around. “Aware So, oooo”, (happy marriage) to all couples.
  • Our Uncles and Aunties, the cocoa farmers, fisherman and other agriculturists from the rural community….This is their season to also rush to the big towns to do their shopping. They also withdraw most of their monies held at banks, susu companies and from under their mattresses to shop for fine clothes, bags, shoes, suitcases, bicycles, and electrical gadgets. They also say to themselves…” Money sweet, we too we de chop some”. It is God who protects them from the snares of the confidence tricksters in town. Most of them do not know their way around town and are always being harassed by the “419” fraudsters. Everybody has a strategy in December, whether good or bad.
  • If you doubt the Christmas or New Year frenzy, just watch the “mummy trucks”, articulators, coaches and so on filled with passengers on Christmas Eve plying the highways in Ghana, when most city dwellers travel home with their “goodies”. Their faces are usually covered with sweat, yet full of smiles and expectancy…Home sweet home.

Wealth Acquisition

We should not run away from the fact that everyone wants to be successful at what they do. Apart from genuine workers and customers who prepare well to spend Christmas in ways they want to, there are a few bad nuts among bank staff as well as external parties, who get bolder as the year approaches its final days, to stack illegally gotten funds to squander.

As the excitement grows with the coming of the year end, there is so much emphasis on acquiring material wealth. One question to ask is: how do they acquire these “Valuables”? There are many genuine people who save with financial institutions. Some employers also give bonuses to their staff at the end of the year. For people who have earned their money through genuine means, I say “ayekoo” to you. Whatever you receive, a good name is better than ill-gotten wealth.

THE UNDERWORLD STRATEGIES

Just as bankers strategize before the end of the year, the Underworld also holds their own strategic meetings to explore the weakest links in banks, companies, homes and offices to strike their “gold” to enjoy at the end of the year.

The Underworld is a no-go area. However you will be surprised to know the kind of persons who deal in these nefarious activities. It includes a few bank staff who have still not been caught in the act. At this juncture I will like to issue reminders on some operational risk prevention strategies that I have been discussing in my earlier articles:

The Bank Internal Fraudster

These are a few of the internal fraudsters’ strategies:

  • Stealing customers’ cheque books or cheque leaflets to make counterfeits or use in fraudulent withdrawals.
  • Diverting customers statements to third parties to facilitate visa racketeering.
  • Divulging customer information to third parties to benefit from and use in fraudulent actions on their accounts.
  • Deliberate wrong payment to third parties who withdraw money transfer funds, to benefit from their tips.
  • Facilitate impersonation of beneficiaries of cheques.
  • Creating mixtures and shortages in currency notes being paid out to customers.
  • Using the same utility bills to open accounts for different customers, in order to meet sales mobilization targets.
  • Wrong re-structuring of facilities due for impairment.
  • Granting unauthorized overdrafts to customers, in order to benefit from them.
  • Demanding gifts from customers to meet their cash flow projections.

The External Fraudster

These people exude wealth and are confident in whatever they do. Such persons have studied the banking operations in detail. It is even alleged that some of them have acquired mastery of even the banking software being used, sometimes with internal assistance, cheque book printing company staff, customers’ employees, telecom staff, and so on. These are allegations which sometimes the law enforcement agencies even find it hard to resolve and prosecute.  The external fraudsters operate an intrinsic network that results in customers’ cheques being cloned and paid to impersonators.

FRAUD PREVENTION

As the master strategist of fraud is on the look-out, let me also repeat some end of year bank strategies on risk and fraud awareness and prevention. There should be a war against such persons by some of the following:

  • Reminders to staff on fraud prevention through circulars, emails and intranets.
  • Strict observation of clear desk policy.
  • Supervisors to scrutinize transactions that are unfamiliar and not in relation to the type of account.
  • Beware of new account holders who look strangely in a rush to acquire ATM and Visa cards and electronic banking facilities.
  • Avoid encouraging customers with incomplete KYC documentation from running the accounts and collecting cheque books.
  • Beware of Business accounts being opened by some persons in the absence of the other Directors of the company.
  • Conduct a detailed scrutiny of Letters of Administration and Probates for asset disposal of deceased customers.
  • Prevent diversion of bank loans by customers, into the acquisition of other assets.
  • Enhanced vigilance and call over and checking of vouchers.
  • CCTVs in operational areas to be monitored on real time basis and back-ups properly stored.

These are only a few things to remind financial institutions to close the year in one piece and not in pieces. I wish that this month of December moves smoothly for all financial institutions so that they reap the fruits of their labour and close the year on a good note.

Until we meet again, have a good week.

 

ABOUT THE AUTHOR

Alberta Quarcoopome is a Fellow of the Chartered Institute of Bankers, and CEO of ALKAN Business Consult Ltd. She uses her experience and practical case studies, training young bankers in operational risk management, sales, customer service, banking operations and fraud.

CONTACT

Website www.alkanbiz.com

Email:alberta@alkanbiz.com  or [email protected]

Tel: +233-0244333051/+233-0244611343

Rollover of penalty for non compliance – RGD

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The Registrar-General’s Department announces for the Information of Companies Limited by Shares and Guarantee, Partnerships and External Companies that the penalty regime for non- filing of Annual/ Nil Returns is still in force.

We wish to state that Companies and Partnerships that have not as yet filed their Annual or Nil Returns for the 2015, 2016 and 2017 are to do so before Monday April 30, 2018.

Failure to adhere to this directive after the deadline would attract a roll-over of penalty for the previous year of GH₵300.00 in addition to the current penalty of GH₵50 making it GH₵350.00 as well as the statutory fees which Companies and Partnerships are required to pay.

Owing to appeals from our stakeholders on the punitive nature of the penalty regime on Businesses in the Country, the Department heeded to the plea of the Business Community and has per section 122(7) of the Companies Act, 1963 Act179, staggered the penalty payment to a flat penalty yearly rate instead of the daily rate of GH 300.00 from Wednesday 1st February, 2017.

We wish to re-iterate that the filing of Annual Returns is mandatory as stated in Section 122 (1 & 2) of the Companies Act, 1963, (Act179), “that a Company shall file its Annual Returns eighteen (18) months after Incorporation and once, at least in every year thereafter”.

Under section 6(1) of the Incorporated Private Partnerships Act, 1962, once every year the Partners shall deliver to the Registrar of Companies a statement in the Prescribed Form renewing the registration”.

Following our publications in both the Print and the Electronic Media for Companies and Partnerships to file their Annual Returns, many more Companies have complied with our directive and have duly filed their Annual Returns which is mandatory as stipulated in the Companies Act.

However, a lot more Businesses, Companies and Partnerships have not as yet  filed their Annual Returns as well as updated their records into our current electronic database, e-Registrar.

Furthermore, Sole Proprietors must note that failure to renew their Business Names would render the Business Name inactive in our database from 2nd January, 2018.

When this happens, Sole Proprietors/ Business Names would not be able to make any changes or update any records on their Business Names in that inactive state.

In order to be restored into our electronic database, Sole Proprietors/Business Names would have to pay for the number of years they have not renewed up to date.

In August 3, 2016, the Department published in the Daily Graphic Newspaper names of Businesses/ Companies and Partnerships which had not as yet updated their records in the new electronic database to comply with the provisions as stated the Companies Act 1963 (Act) 179.

Some complied by filing their Annual Returns and Re-registered their Businesses but with those that have not as yet filed their Returns and Re-registered into the new e-Registrar database the Department is considering them as not doing any serious business and will begin the process of striking their Names off the Register of Businesses after the April 30, 2018 deadline.

The Registrar- General’s Department’s main objective of issuing these statements for Companies Partnerships and Businesses are to ensure compliance of the Companies Act 179 and not to punish Businesses.

All Businesses who wish to be in good standing on our Register for Business purposes should make every effort to comply timorouslyw with these directives.

All payments by Businesses/ Companies and Partnerships should be paid at the Department’s on-site Bank, Fidelity Bank Limited and NOT to any individual.

Zenith is Bank of the Year Ghana 2017 – The Banker

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Though Ghana’s economy has improved over the course of 2017, it registered gross domestic product growth of just 3.5% in 2016, its lowest level in two decades.

But if the market as a whole was depressed over this period there is little evidence that it troubled the 2017 country winner, Zenith Bank Ghana, at all.

The lender’s net profits increased by 76% in 2016 while its total assets and Tier 1 capital grew by 34% and 32%, respectively. Beyond this, Zenith Bank Ghana’s return on equity increased to 40% from 29% year on year, while its cost-to-income ratio fell to 40% from 44%.

“The bank prides itself with the creation of a reputation for excellent customer service and a respectable corporate governance culture. Consequently, our balance sheet has grown by 45% year on year and we have maintained a customer retention rate of 99.97%.

These have resulted in the bank winning notable awards across the globe,” says Henry Oroh, managing director and chief executive of Zenith Bank Ghana.

Over the 2016 review period, the bank pursued a number of strategic initiatives. These included a greater emphasis on retail banking to minimise the reliance on volatile corporate deposits, the development of innovative products and services to cater to the unbanked population, and the development of a state-of-the-art 24/7 customer contact centre.

“The bank will continue to stay engaged with customers and focus on initiatives that will position it as a market leader in the Ghanaian banking industry.

Opportunities are also expected to emerge from increased infrastructural spend, developments in the oil and gas sector, and expansions in trade services for private sector growth,” says Mr. Oroh.

Iduapriem Gold Mine scoops three awards at 2017 Mining Awards

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AngloGold Ashanti Iduapriem Gold Mine received three prestigious awards at the 2017 Ghana Mining Industry Awards (GMIA), organized by the Ghana Chamber of Mines in Accra. The GMIA seeks to promote, recognize and celebrate outstanding achievement and excellence in the mining industry.

The three awards won by Iduapriem Gold Mine were Best Performer in Innovation, Best Female Miner of the Year and first runner-up in the Corporate Social Investment (CSI) category. The awards were in recognition of the sterling performance of Iduapriem Mine for it’s contribution to the mining sector as well as its communities.

Additionally, the Mine’s major contractor MAXMASS and Zen Petroleum scooped an award for Best Performer in Contract Mining, Mine Supplies and Support Services respectively.

Mrs. Mary Anita Appianin, Senior Mining Engineer won the coveted Female Miner of the Year Award.  She expressed her appreciation to AngloGold Ashanti Iduapriem Gold Mine for the support and confidence bestowed upon her by giving her the opportunity to contribute towards the growth of the Mine operations.

“At Iduapriem, employees are given equal opportunity for growth and personal development, thereby encouraging everyone to give their best especially females,” she added.

Through her leadership and team-work skills, Iduapriem Gold Mine was able to achieve its annual production target in 2016 by taking ownership of a management production tracking tool (Production Model).

“As part of AngloGold Ashanti’s value of leaving our communities with a sustainable future, we will strive to do more in Local Economic Development in order to provide alternative livelihoods for communities where we operate” noted Jasper Musadaidzwa, the Managing Director of Iduapriem Gold Mine.

Commenting on the award won by Anita, he said, “The Mine will continue to promote our business principle of inclusion and team work, delivering benefits from our rich diversity and ensuring that women employees are motivated to give their best”.

GTBank partners with Ria Money Transfer to offer Direct-to-Bank Account Service

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2017’s GITTA “Digital Bank of the Year” award winner, Guaranty Trust Bank (Ghana) Limited has concluded the full integration of Ria Money Transfer’s Direct to Bank Account service, which allows senders to have funds directly credited to beneficiaries of GTBank accounts in as little as 15 minutes.

The service also allows the rapid transfer of funds to any other commercial bank account in Ghana, with senders able to have funds credited to their own bank accounts from abroad.

The newly introduced Direct-to-Bank Account service is a seamless, end-to-end process, with no human involvement in the receipt of remittance. GTBank completed the full integration of service, utilizing the flagship InstantPay service through the Ghana Interbank Payment and Settlement System (GhIPSS).

GhIPSS is a wholly owned subsidiary of the Bank of Ghana, with a mandate to implement and manage interoperable payment system infrastructures for banks and non-bank financial institutions in Ghana.

Managing Director of Guaranty Trust Bank (Ghana) Limited, Mr. Lekan Sanusi, commenting on this development said that the integration of the Direct to Bank Account service for Ria Money Transfer was a step taken to encourage a cash-lite society:

“As the Digital Bank of the Year and Technology Advanced Bank of the Year, our core objective is to help drive a cash-lite society where people depend less on cash and rather use electronic and digital channels for their transactions.

This new development with Ria Money Transfer will offer customers and the general public convenience in the sense that they need not visit the bank to access their remittances; they will receive it in their accounts irrespective of their location in less than fifteen minutes.”

Mr. Sanusi further explained the objective behind the full integration of the Direct to Bank Account service. “We aim to go beyond service to our customers, to cater to the needs of non-customers and even the unbanked.

GTBank is the platform for all Ghanaians and so we keep introducing products that will offer everyone the convenience they need to carry out transactions. This new addition with Ria is a showcase of our strength in digitalization and it also reinforces our position as the Digital Bank of the Year.”

Divisional Head of Technology and Transaction Bank, GTBank, Mr. Leopold Armah commented: “There is no human interaction in this newly integrated system; it is seamless and saves a lot of time for all. We are exploring new ways of receiving remittances apart from over the counter, and the Direct to Bank Account service is the first phase.

We are currently working to facilitate Mobile Wallet payments which will enable people to receive remittances directly onto their Mobile Money wallets. We are indeed working to change business of remittance in Ghana.”

Operations Director of Ria Africa, Mr. Robert Kotei also stated that, “As a global remittance leader, Ria has offered the Direct to Bank Account service in Ghana for years. Previously, deposits into beneficiaries’ accounts involved a manual process which could take up to 24 hours.

In our continuous search for a faster and more convenient way for our customers to receive funds, we looked for a partner in Ghana with a level of technology that when leveraged and combined with Ria’s, would result in faster payments.

“Our partnership with GTBank has eliminated human intervention in the last mile of the transfer process and has resulted in a service which takes 15-minutes from the minute money is sent, to the time it’s received in the beneficiary’s bank account.

With this partnership, we are proud to raise the standard of remittance services to Ghana and contribute by giving our beneficiaries faster access to these funds” Kotei concluded.

The GTBank brand is regarded by industry watchers as one of the strongest, safest and best run financial institutions across its subsidiary countries, and serves as a role model within the financial service industry due to its bias for world class corporate governance standards, excellent service delivery, and innovation.

Recently, the bank was for the fourth year running, awarded the “Technology Advanced Bank of the Year” at the Ghana Information Technology and Telecoms Awards, thereby cementing its undisputed lead in the use of technology to make banking easy and convenient for its customers and the general public.

It was also named the “Digital Bank of the Year” and “Best Bank in Mobile Financial Service” in recognition of the various platforms and channels deployed to enhance banking on the go.

These awards cemented an earlier international recognition of GTBank’s superiority in e-banking when the U.K. based Capital Finance International (CFI) awarded it the “Best Digital Bank – Ghana 2017” award in March this year

Poultry industry demands national policy direction

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The Poultry Farmers’ Association of Ghana (PFAG) has urged the government to develop a comprehensive policy, aimed at reengineering the poultry industry as a major economic driver.

The association said there are huge economic opportunities along the poultry value chain such as employment and meat production but it requires national policy direction and commitment to harness these potentials.

In an interview with B&FT, the Brong Ahafo Regional Chairman of the association, David Kwabena Ampofo, said the industry is currently inundated with a plethora of challenges that unreservedly warrant the utmost attention of policy makers, citing the excessive importation of frozen chicken as a “killer trade policy.”

“Government must create an enabling environment for local producers to thrive; access and cost of credit continue to threaten business survival. Amidst all the challenges, domestic producers have to compete with importers who source from highly subsidised economies; this is very unfair; there should be equal opportunities for all.”

Local poultry farmers, he indicated, have the skill and capacity to meet the national demand (eggs and meat), provided the government is willing to cushion the industry with the necessary business incentives and policy frameworks, he noted.

He cited the troubles of farmers in the Dormaa area of Brong Ahafo as an epitome of the larger situation across the country.

Checks by the B&FT revealed that farmers in Dormaa, one of the leading poultry production zones in Ghana, source inputs like maize, chicks and paper-egg-crates from Cote d’Ivoire.

For instance, maize farmers in the region are unable to produce enough to meet the huge demand of poultry industry, thus compounding cost of production.

Veterinary laboratory rusts away

In a related development, a laboratory meant for the Veterinary Service of the Ministry of Food and Agriculture (MoFA) at Dormaa-Ahenkro has become a ‘white elephant.’ The laboratory, which was constructed in 2004, is yet to be furnished with the requisite equipment for it to function.

The Veterinary Officer in charge of the Dormaa Central Municipality, Dr. Yaw Gyekye, told the B&FT that the incapacitation of the laboratory has negatively affected animal husbandry, particularly commercial poultry production, in the area.

Farmers within the vicinity have to send their samples to Kumasi and Accra for proper testing, whenever the need arises. He appealed to government to resource the laboratory to aid the work of the Veterinary Service there.

Polyethene Plant to be set up in Ellembelle

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A consortium of Ghanaian investors, in partnership with the Ghana Gas Company Limited, is to set up a Polyethylene Plant at Esiama in the Ellembelle District of the Western Region.

This can be done by using ethane from the gas produced by Ghana Gas which has high component of ethane that will be processed into polyethene and then plastic products.

The current gas production of the Atuabo Gas Processing plant has about six to ten percent of ethane and that will constitute the main raw material for the plant.

The polyethene plant will adopt splitting decomposition technology; the technology has the advantages of lowest unit cost, less investment and less pollution, its promoters say.

Also, the implementation of this initiative will allow the production of plastics and other finished products that will arise from it, making the Ellembelle district a hub for the export of plastic and plastic products to other countries.

The polyethylene plant is expected to be under the government’s flagship ‘One District, One Factory (1D1F) programme and will help create jobs and add to government revenue mobilisation

“With this polyethene plant, we have already submitted a proposal to Ghana Gas and the Chief Executive Officer has sent it to the technical committee; they are working on it as well as that of the One District, One factory” Mr. Kwasi Bonzoh, District Chief Executive of Ellembelle told B&FT in an interview at a Public Hearing on Draft Medium Term Development Plan meeting at Aiyinase in the Ellembelle District of the Western Region.

According to him, the plant is expected to create a minimum of 200 direct high-skilled jobs.

“The construction, which will take a period of about two years to be completed, is expected to take about 1000 jobs under contractors and sub-contractor”.

“When completed, it is expected to attract petrol chemical companies to take advantage of the opportunities that abound; the Free Zones Board has asked us to identify 500 acres in an area that can be industrialised so that they can set up a free zone enclave for companies that may come here to process the gas into whatever they want,” he added.

The DCE explained that the benefits of setting up the plant includes the opportunity to advance local content, employment, economic diversification and the application of advanced technologies in the growing oil and gas industrial chain.

“The creation of this allied industry will be beneficial to the economy of Ghana and also in line with government’s industrialisation plans boldly outlined under the 1D1F initiative”, he said.

He encouraged the people of Ellembelle, especially students, to study science and technical courses to be able to take advantage of jobs the oil and gas industry.

“We have to demand from the companies in our area to invest in the human resource of our people and not the construction of bore holes or toilet facilities; this is the time we have to grow the talents and skills at Elllembelle and we will make sure we achieve it”, Mr. Bonzoh said.

“I believe oil and gas should be a blessing for us all and I will urge District Assemblies to take active part in the oil and gas proceeds or else the youth will rise when they have no jobs to do; let us rise and fight for our Nzema land and the people”, he added.

 

 

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