Life is a journey of constant evolution, and change is an inevitable companion along this path. Many individuals find comfort in routine and familiarity, often fearing the unknown that change brings.
However, embracing change can lead to personal growth, innovation, and unexpected opportunities that enrich our lives in ways we...
By AMOS SAFO
Ghana is on the edge of a political meltdown following the decision of National Democratic Congress (NDC) party supporters to resort to hooliganism and thuggery, rather than jubilating and celebrating the massive victory their party won after the December 7, 2024 general elections. As I wrote this...
By Senyo M ADJABENG
Today's workforce presents unique challenges and opportunities for talent acquisition professionals. As Generation Z (Gen Z) enters the workforce in increasing numbers, organizations have no choice than to rethink their strategies to attract, engage, and retain this dynamic group of ‘newbies’.
Born between 1997 and 2012, Gen...
By Mark Anum NORTEY and Obed Annan NORTEY
Picture this: you're at a local pharmacy, and despite your urgent need for medication, the shelves are filled with medicinal commodities you can’t afford. This scenario is all too familiar for many Ghanaians, particularly in rural areas, where access to affordable essential...
By Allen OLAYIWOLA
In Ghana, like many other parts of the world, businesses are struggling with a critical shortage of workers, especially in customer service and contact centers, which are notorious for high turnover rates. While raising salaries could help attract talent, this isn't always feasible for most businesses,...
By Peter Martey AGBEKO
Corruption has long been a thorn in the side of Ghana’s development. Despite the country’s robust democratic institutions and anti-corruption laws, the menace persists, eating away at public trust and siphoning resources meant to improve livelihoods.
A significant step in addressing this challenge is the introduction of lifestyle...
“Too many security officers live day to day. They just want to be treated with dignity” ---John Wilson
Kudos to Mr. Godfred Glover, security guard at Ecobank head office
I wish to use this opportunity to appreciate Mr Godfred Glover, whose exceptional combination of security and service excellence struck me last...
By Emmanuel K. GADASU
In an era where data-driven strategies shape decision-making across various sectors, the church must also embrace this approach to fulfil its mission more effectively. The congregation is composed of individuals from different walks of life, each with unique spiritual, emotional, and social needs.
From youth and...
By J. N. Halm
Without exception, every customer comes into an interaction with expectations. Even if the customer has absolutely no idea of what to expect—even if it is the first time the customer is encountering the product or service—there is always an expectation in the customer's mind. Even first-time...