Opinions Archives

ONCE UPON A TIME: the relevance of history in risk management (final)

Alberta Quarcoopome

Beware of digital banking fraudsters on the loose (two)

“Rather fail with honor than succeed by fraud”. Sophocles Last week, I looked at the resurgence of digital frauds which is emanating from the increased...

Opinions

Automate property tax and use as a requirement for official documentations

The automation of property tax and its use for the acquisition of passport, payment of school fees, government scholarship, sim card registration and vehicle...

Opinions

Business processes reengineering to be driven by technology in the post Covid-19 era

…a do or die affair for businesses Business processes of most companies are rigid and un-adaptive to technology. The company owners and management are very...

The Service Line with J. N. Halm: It’s A Joke...employing Humour at the Front Line

Columnist

Branded Spaces : A luxury or an essential for a great service experience?

The importance of the physical or tangible aspect of the customer’s experience is something very few will argue against. This importance is clearly seen...

Female-run SMEs and youth at the heart of AfCFTA

Opinions

Ancestors are not to blame for Africa’s underdevelopment

Several historical accounts have linked Africa’s underdevelopment and loss of self-respect to the inhuman slave trade and colonialisation. These accounts are supported by empirical...

Opinions

Africa’s digital infrastructure now firmly on investors’ radar

Behind the glowing phone screens which provide us with endless access to information, entertainment and connection lies a hidden digital infrastructure that is now...

Alberta Quarcoopome

Beware of digital banking fraudsters on the loose (one)

“Nothing is impossible, the word itself says I'm possible"! -Audrey Hepburn It seems heart-warming to see how opportunities are being taken amidst the COVID 19...

Opinions

Let us invest in agribusiness

What is agribusiness? Agribusiness is turning your farming activities into business or inculcating business principles into agriculture. Investopedia defines agribusiness as any business related...

Opinions

COVID-19 and food security: …can emerging economies mitigate rising prices?

Global food prices rose to a seven-year high in January The FAO anticipates an imminent drop in cereal stocks Many emerging markets are facing mounting...

Columnist

Mapping Customer Experience:… design mapping experiences that align with your organisational goals

Customer Experience thrives on well-thought-out strategies backed by effective execution. An overarching Customer Experience strategy initiated at the top must eventually cascade downward to...

Opinions

Edtech Insights with Kwame Nyatuame: The role of Edtech startups in shaping education landscape

The rejection of the 20-pesewa coin: A silent driver of inflation

The merry-go-round of the industrial growth

GSE is a game-changer for businesses seeking growth

The need for a regulatory framework for recruitment into the public sector

A new dawn for maternal and newborn health: How the UAE’s $600m “Beginnings Fund” is set to transform healthcare across 10 African countries

Stay interviews: A critical tool for retaining employees before they “walk away”

Beware of digital banking fraudsters on the loose (two)

Automate property tax and use as a requirement for official documentations

Business processes reengineering to be driven by technology in the post Covid-19 era

Branded Spaces : A luxury or an essential for a great service experience?

Ancestors are not to blame for Africa’s underdevelopment

Africa’s digital infrastructure now firmly on investors’ radar

Beware of digital banking fraudsters on the loose (one)

Let us invest in agribusiness

COVID-19 and food security: …can emerging economies mitigate rising prices?

Mapping Customer Experience:… design mapping experiences that align with your organisational goals