As we mark International Customer Service Week, I would want to take it as an opportunity to illustrate the difference between customer experience and...
…a critical analysis of a typecast mindset
Many years ago, a friend introduced a life-changing book to me. His recommendation inspired me to enter the...
This galamsey menace and naked hypocrisy
In Akan folklore, hypocrisy is profoundly expressed in the conduct of a bird called kokone kone which habitually goes...
“The field of Artificial Intelligence is set to conquer most of the human disciplines; from art and literature to commerce and sociology; from computational...
