What is Cyber Insurance?
Cyber insurance (Cyb-Ins), which is also known as cybersecurity insurance or cyber-liability insurance, is a type of non-life insurance that protects...
…voice matters in the customer’s experience
Our words matter. But our tone matters—many times, even more. This is why an “I love you” can very...
Six Sigma is a process improvement methodology as well as a statistical concept that seeks to describe the variance inherent in each process. Six...
One of the most valuable companies in the world is Apple Computers, with its current market value well in excess of US$2.5trillion. Strikingly, one...
"A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A...
Today, social media has become a massive phenomenon in consumers' lives. Businesses must now contend with users who aren't afraid to express themselves online,...
There are varied aspects of leadership that amalgamate to make an effective leader. In previous writings, we have discussed a few. Today, we tackle...
International trade chiefly involves the activities related to the worldwide exchange of goods and services to satisfy consumer needs. The said activities include acquiring,...
The merchandising of ‘Kumkum Bhagya’ as a soap opera on our screens should forever be an indelible case study for all and sundry pursuing...
‘Some things are better not said; you only realise this truth soon after saying them’. It is the reason I don’t like saying things...