In the fast-pace world of technological advancements, industries are harnessing the innovations to improve quality of services to society. One of such innovations on...
…policy initiatives for developing economies
Since the Industrial Revolution and the onset of globalisation, countries have benefitted from rapid economic growth by leveraging their own...
Handing over a leadership baton can be an incredibly daunting task for any leader – and the organizations they lead. Surprisingly, many African startups...
In the dynamic landscape of today's global digital economy characterised by rapid technological advancements and increasing interconnectedness, the need to promote access to financial...
The Public Utilities Regulatory Commission (PURC) has announced its intended implementation of a 4.22 percent increase in electricity tariffs for all non-lifeline residential customers,...
Welcome to the world of customer experience (CX), where businesses are rewriting the rules of engagement and redefining success. Beyond traditional customer service lies...
