Last Sunday while seated for lunch, I asked my 3 sons: "What advice would you give a friend about how to become a more confident speaker?"
The eldest carefully studied his plate of aroni rice and chicken stew.
After a few seconds he said: "Focus on the now. The present is...
"Remember that failure is an event, not a person." - Zig Ziglar
This is what one expert says which proves my firm belief that working with ethics is the true pillar of banking success:
The four pillars of ethics in banking
It is evident that ethics in banking is of supreme...
Keynote Speech by Vice Foreign Minister, Le Yucheng at ‘Seeking Peace and Promoting Development: An Online Dialogue of Global Think Tanks of 20 Countries’
It gives me great pleasure to join you in this online dialogue on peace and security issues. I would like to share with you my...
Retirement planning is a conversation many prefer to postpone to a later date. This is because retirement appears to be a future conversation, given the exigencies of today’s financial pressures. Although it may be in the future, planning for your retirement is an important step that must be taken...
By nature, humans are very emotional beings; although, we love to think of ourselves as rational, logical beings. A chunk of our daily decisions emanate from a place of emotions rather than from any logical standpoint. From the colour of shirt we choose to wear and even to the...
The question of “where do I invest?” is always on the lips of many Ghanaians (and in the ears of investment professionals).
The inquiry has been prolific, especially on the back of the recent financial sector crises and the eventual loss of confidence in the industry. The current adversities...
On May 4, the United States Federal Reserve raised its benchmark interest rate by half a percentage point in an aggressive attempt to curb surging US annual inflation, which currently stands at a four-decade high of 8.3%. And eurozone inflation reached a record 7.5% year on year in April,...
(recruitment and induction)
“It is only as we develop others that we permanently succeed”
Dear readers, last week I refreshed the topic of preventing internal fraud in banks through effective induction programmes for new entrants. In addition, there is a need for existing staff to be refreshed regularly while coaching and...
In my quest to become a great leader, I have had to read and research into what leadership is all about and how to be great one. I have combed through the Bible to books written on leadership. In the process, I bought any book that I came across...
Ensure that your CX Strategy is well-aligned with your Business Strategy and brand
Can you count the number of times you have offered unsolicited advice as a customer, to a service provider or supplier and received a passive response? You could get a reaction such as ‘What do...