Selling is a people-oriented business that inevitably requires a constant interaction between sales people and a broad array of individuals who vary in their personality types, nature and character.
Every individual customer you would encounter is unique, and your failure to understand personality types will make you project your own...
There are so many issues to think about when it comes to planning for and engaging in negotiations. One of the most important things to consider before and during the negotiation process is your ‘BATNA’.
Roger Fisher and William Ury coined the term BATNA in their 1981 bestselling book on...
I used to be an avid reader in my ‘saito’ days in elementary school in Kwamo- Kumasi. Those were the days when we were lucky to have met dedicated pupil teachers and Certificate A holders who simply loved the teaching profession, even though they were not highly paid.
These were...
Africa. We are a continent of jewels, a dumping ground for waste and a landscape of extraction. This threesome is part of a lingering legacy of culture, enslavement and colonialism that stubbornly persists. Changing it is our work. Challenging it is a necessity. Transforming it is a journey.
Let’s talk...
Debt crisis occurs when a country, business or individual has more debt than their income or revenue. Individuals, businesses, and countries all experience debt crises when they miss their way to frugality and keep living on debt irrespective of their poor debt to income ratios. However, a country has...
“Strength lies in differences, not in similarities”…...Stephen Covey
Hello Readers, for the past two weeks, my risk binoculars has zoomed in on the beautiful and modern banking hall designs. These new designs are in line with the Central Bank’s cashlite policy of encouraging the use of more electronic-based transactions....
The development of the human resource capital is a critical issue in all organisations and institutions. Today’s Information and Communication Technology has changed the pace of business development and transactions. The competition in the business market calls for employees with the required professional profile and constant updating of knowledge,...
Re: ‘Why are there no Ghanaian banks in other countries?’ – TUC
During a press conference in Accra on Monday 18th July 2022, The Secretary General of the Ghana Trades Union Congress, Dr. Yaw Baah, threw a question to the general public on why Ghanaian-owned banks are not operating...
If you reside in any part of Ghana’s coastal areas, particularly in what is referred to as the Greater Accra Metropolitan Area (GAMA), then you must be familiar with the popular ‘Homowo’ festival of the indigenous Ga people, celebrated annually amid abundance of corn and bumper fish harvests from...
Negotiations are usually formal human interactive events. During this process, leading experts including Simon Horton, Tony Tracy Hui Zhou et al. acknowledge that “we move our hands to emphasize in our talk. We frown, smile, fold our arms, and move towards objects or people, then move away. How we...