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Rethinking your experience strategy to step-up growth: Keep doing what works best and aim to improve  
Columnist

Stepping up and sustaining the momentum of your Experience initiative

– discover and prioritise your roadmap to achieve successful outcomes One of the stumbling blocks in a customer experience initiative is convincing the organization...
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Re-imagining livable cities
Opinions

REAL ESTATE MINUTE with Cyril Nii Ayitey Tetteh: Simple hacks to beat your high electricity bills

You mean there is a way that “beateth” those high energy bills? Yes indeed, and they are simple little hacks we don’t pay much...
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Dr. Maxwell Ampong

‘There Are No Limits’, with Otema Yirenkyi: Embracing ‘No Limitations’ On Your Career Journey

In the ever-evolving tech industry, some trailblazers transcend conventional boundaries and carve their paths to unprecedented success. One such exceptional individual is Otema Yirenkyi,...
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Opinions

Understanding Ghana’s Land Use and Planning Laws: A Guide to Zoning, Building Permits, and Environmental Regulations.

"When we see land as a community to which we belong, we may begin to use it with love and respect." ~ Aldo Leopold ...
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Opinions

HR experts share critical areas for dev’t amid growth of AI

Saturday 20th May 2023 was World HR Day, and we are all elated for yet another annual celebration that is gaining ground among HR...
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Opinions

Altruistic Banking: You First

Undertaking business with an agenda to go the extra mile for your patrons can be counter-productive at times but truth be told, it is...
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According to the world bank, small and medium enterprises (SMEs) play an indispensable role in most economies, especially in developing countries.
Columnist

Sustainability Corner with Ebenezer ASUMANG: ‘Time bomb’ environmental challenges–Faith Actors to the rescue? -1

Faith communities, motivated by spiritual values and driven by an ethical responsibility, wield enormous social and political influence when it comes to promoting action...
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Alberta Quarcoopome

Risk Watch with Alberta Quarcoopome: The pros and cons of ‘bundling’ products for sale to new customers – (2)

“Stop selling. Start helping” – Zig Ziglar Dear customers, welcome once again to the risk watch. Banks continue to face a dilemma when opening accounts for...
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Opinions

Is the livestock sector receiving equal attention to the crops sector?

 Three weeks ago, Agrihouse Foundation launched its third edition of the Ghana Chicken Festival (National Poultry Day). Since then, there has been ongoing discussions,...
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The Service Line with J. N. Halm: It’s A Joke...employing Humour at the Front Line
Columnist

Service & Experience with J. N. Halm: Managing anger

…What to do when customers lose it I am sure I have ever written in this column about one of the angriest customer episodes I...
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