– ensure you leverage these critical handles for outstanding CX campaigns
In the just-ended CX conference held at the Labadi Beach Hotel in October, one...
-the need for effective legislation in assisted reproductive technologies
There has been a significant decline in fertility rates on a global scale, and this...
Evolution of money
In early stages of human life, individuals traded their excess goods for other products. Early trading activities were characterised by the...
…from the Akosombo Dam to global displacement, lessons in development and migration
Development projects, often celebrated for their promise of progress, sometimes exact a steep...
Introduction:
For the past few decades, the modern business landscape has undergone a remarkable transformation, with technology playing an increasingly prominent role in reshaping the...
… the case of continuous improvement
I am Ahimaa, (pronounced a:hi:maa) a Customer Experience (CX) Management Practitioner. I am wired to look out for customer...
…When service experience professionals engage in helpful but unethical actions
The work of a front line, customer-facing employee is not for the faint-hearted. That’s a...
…Strategies for financial success in business
Budgeting and expense control are two cornerstones of financial management that can significantly impact the success and sustainability of...
