The COVID-19 pandemic has forced many insurers to speed up their digital agendas. According to a recent global survey of insurance CEOs conducted by KPMG International, COVID-19 has been the digital catalyst insurers so dearly needed. The change has been nearly universal. 85% of insurance CEOs said COVID-19 had...
The shift from fossil fuels to clean renewable energy as the global energy transition’s cornerstone has been at the top of government policy discussions across Africa and the world, with developed countries investing massively in renewable energy as part of efforts by their respective governments’ energy security and climate action...
Before COVID-19 vaccines were developed and distributed, China’s strict approach to controlling the virus resulted in fewer deaths and a much lower death rate per million people than in many other countries. But while these successes were impressive in late 2020 and early 2021, effective vaccines and treatments have...
… the sturdy fellow’s staying power I am passionate about research work and didactic writing. At all times, I love to share my thoughts on different disciplines or topics, ranging from leadership at the national and international levels, education, culture/religion, family life, health, business and personal growth. The numerous responses...
What is Cyber Insurance? Cyber insurance (Cyb-Ins), which is also known as cybersecurity insurance or cyber-liability insurance, is a type of non-life insurance that protects organisations from the loss (mostly financial) incurred from cyberattacks and/or data breaches. It is a risk treatment option organisations adopt to protect themselves in the...
…voice matters in the customer’s experience Our words matter. But our tone matters—many times, even more. This is why an “I love you” can very much sound like an “I can’t stand you.” This is also why an “All is well with me” can actually say “I am not alright...
Six Sigma is a process improvement methodology as well as a statistical concept that seeks to describe the variance inherent in each process. Six Sigma's basic principle is that variance in a process creates the potential for error, and opportunities for error create risks for product defects. Poor customer...
One of the most valuable companies in the world is Apple Computers, with its current market value well in excess of US$2.5trillion. Strikingly, one asset in particular makes up nearly US$1trillion of the company’s value - and that is its brand. All distinct and preeminent products and services work very...
"A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting." - Russell H. Ewing Hello Readers, please remember that the most permanent thing in an organization is...
Today, social media has become a massive phenomenon in consumers' lives. Businesses must now contend with users who aren't afraid to express themselves online, and frequently do so on business-related topics. As a result, brand reputation management has evolved into an indispensable factor for any company seeking to safeguard...