For nearly two decades, the battle for talent has shaped how firms around the world are run and governed. With firms deriving value mainly from their human capital, rather than from the physical assets they own, a talented workforce came to be coveted more than plants or machines. In...
…when customers make mistakes The job of the front line employee is not for the fainthearted. I make this bold claim not because this has been my field of interest for the past two decades and more. I write this because it is a fact. The job of serving customers...
…a repugnant to Rule of Law and good conscience In recent years, some judgments of our court appear to have the unintended consequence of visiting the sins of defaulting lawyers on their innocent clients. Some clients have had their cases struck out by the courts because their lawyers failed or...
All humans are entrepreneurs; not because they should start companies, but because the will to create is encoded in human DNA. - Reid Hoffman, LinkedIn co-founder Do you have a great business idea that you are ready to turn into reality? One of the first steps you'll need to take...
There are a lot of debates about how governments can support the private sector and, in turn, help their economy. There's another school of thought that public interest in a free market is actually detrimental to the economy. Special economic zones (SEZs) and public-private partnerships (PPPs) in Africa have...
Between the 23rd to 25th of March, Public Relations professionals moved up the hill of the popular Kwahu mountains. Looking at the beautiful mountain with a serene and greener atmosphere, I find myself at the magnificent Rock City Hotel, arguably the biggest hotel in Africa, located inside Kwahu in...
In the article ‘The story behind the term ESG’, Giuseppe Perrone acknowledged that, in less than 2 decades, the term ‘ESG’ - which was devised with the aim of integrating environmental, social and governance considerations into capital market activities - has made significant inroads in influencing sustainable investments globally....
In our everyday interactions, we usually say that our resources are limited and concerned about how we use them to satisfy our needs. People try to ensure that they don’t pay for any good or service more than its quality. Expressions like “things sold at a good price” or...
Easter is coming; Easter is coming. Abi it will come to pass.  I know you have finished your March salary already. This weekend, convert it into fasting! Hahaaai! For some of us, we never get tired of watching Jesus’ film during His crucifixion. He actually paid for our sins...
…measuring the number of arrivals and economic impact will be key in achieving 1.3m visitors in 2023 The Ghana Tourism Authority (GTA) has launched the 2023 edition of the annual Kwahu Easter Paragliding Festival at Kwahu Nkwatia in the Eastern Region. The paragliding has been held every year except during...