how BoG's new move would allow consumers to switch bank accounts What is the most effective solution to poor service, mis-selling, and the seeming lack of concern by banks toward the most pressing needs of their customers; those whose hard-earned savings constitute the chunk of their funds? Simple....
Modern society holds an optimistic view of technology and its increasing variety and sophistication. Digital technology has succeeded in transforming our observation and experience of the world. It is increasingly becoming apparent to businesses worldwide that they operate in digital ecosystems and the constellation of key actors that consistently...
Digitization is the conversion of data into a digital format with the adoption of technology. Adoption of digitalization is very important for the banking sector. By embracing digitalization, banks can provide enhanced customer services. This provides convenience to customers and helps in saving time. Digitalization reduces human error and...
As the domestic banking industry continues to navigate the complexities of a rapidly evolving landscape, coupled with recent public health and geopolitical developments, there is much to be pleased about over the industry’s performance in the 2021 financial year, with noticeable growth across key areas such as total assets,...
Good banking is produced not by good laws, but by good bankers----------Hartley Withers, financial journalist and author The banking industry, is without doubt not yet at the end of metamorphosis and has lots to do to catch up with the worldwide trends within the industry. Stakeholders are aware of the...
Digital banking involves the digitalisation of all traditional banking products, processes and activities to service customers using online channels. With digital banking, any bank’s branch services are available and accessible 24/7 on mobiles, computers and compatible smart devices. The most prevalent trend in the financial services industry today is the...
The unwavering commitment to innovation, coupled with a robust track record and access to resources will ensure that banks continue to spearhead innovation in the financial services delivery sector, Managing Director and Chief Executive of FBN Bank, Victor Asante, has said. In his estimation, since banks have long turned to...
Three decades of leadership in product and service scope and Innovation, technology-driven customer convenience, excellent financial performance, and sound financial solidity. As the local and global economies bounce back, after two years of enduring the devastating effects of COVID-19, business expansion and growth across different sectors is envisaged....
Four teacher unions in Ghana have declared a nationwide strike over the government’s failure to meet the June 30 deadline they gave it for the payment of their Cost of Living Allowance (COLA). The unions are the Ghana National Association of Teachers (GNAT), National Association of Graduate Teachers (NAGRAT), Teachers...
Last year, I heard the Minister of Finance making bold statement saying that government is “creating one million jobs” in the next four years. But I have always advocated that the private sector, if equipped, has more potential to create more jobs than the public sector. A typical example...