…develop capabilities to gain customer insights from key touchpoints and act on them
Customer Experience and marketing have what the scientists will call a symbiotic...
A cordial relationship between the employer and employees in an organization is vital to enhancing productivity at the workplace. In order to anchor this...
There is a perfect storm brewing between regulators and technology platforms. Regulators should ordinarily be among the most critical enablers of a society. They however...
Wait a minute! Four of Ghana’s top security agencies-the Police Service, the Immigration Service, the Fire Service and the Prisons Service a couple of...
Needless political polarisation
I had decided to give myself a break from commenting on economics and banking related issues following a few calls I had...
Competitive analysis is an essential activity that helps businesses to create realistic and viable strategies to gain an advantage over their competitors. In its...
