ENVISIONING FUTURE EXPERIENCES:
There is no doubt that customers will normally have a slightly different view of the company concerning experiences and key priorities. There are even cases where customers have the same interaction point but their specific experience of that interaction may vary. For example, when you have...
What are the risks if not everyone is vaccinated against COVID-19?
In countries where no significant proportion of the population is vaccinated, there is a huge risk of sustained community spread of COVID-19 over a prolonged period.
The longer the period of sustained community spread, the more likely that the virus...
Opening the Ambition Summit on December 12, 2020, prime minister of the United Kingdom Mr. Boris Johnson announced his government's decision to bring an end to direct support for fossil fuel energy projects across the world. On December 4, 2020, the BBC in a report highlighted Denmark's decision not...
Whoever suggested the idea of Communication Service Tax in 2008 in Ghana deserves some praise. From a small beginning since August 2008, the Communication Service Tax, popularly known as talk tax has realized about GHS 2.93 billion as at June 2020. Data from the Ministry of Finance indicates the...
Oversight, care and loyalty – exploring board and director responsibilities
The board of a public or private organisation is responsible for setting the policy and direction of an organisation and driving its success.
A director as defined in the UK, Ghana, United States Company’s Act and governance guidelines is anyone who...
Angola can balance environmental protections with ongoing hydrocarbon exploration, just as is foreseen by its constitution
Last month, reports that Angola was drafting legislation to permit oil, gas and mining activities in 14 national conservation areas, including the Luengue-Luiana National Park, which represents part of the Kavango-Zambezi Transfrontier Conservation Area...
IN SEARCH OF EXCELLENCE (2)
Discipline, the core to Strategy Execution
Are you a hedgehog or a fox? The world is divided into 2 categories of people. You’re either a hedgehog or a fox. By characteristics, the fox knows many things, cunning in nature, able to devise a myriad of complex...
The automation of property tax and its use for the acquisition of passports, payment of school fees, government scholarship, SIM card registration and vehicle registration would go a long way to help in targetted development.
Africa’s towns and cities’ growth rate has outpaced the activities of local authorities regarding management,...