How do you bring your teams together behind your customer experience agenda? The point is that your customer experience is influenced to a large extent by the internal dynamics of the organization. Success is directly linked to the way people think and behave internally.
If they are happy with internal...
Medical professionals have not ceased receiving backlashes from sections of the public for one negligence of duty or the other at some medical facilities resulting in deaths or permanent total disability of some patients.
In some of these instances, legal suits among others became apparent. Indeed, it is not only...
There is more treasure in books than in all the pirate’s loot on Treasure Island, says Walt Disney. However, as an author, after wringing out this treasure from the engines of your brain, what next? Launching it! Launching is when you outdoor your book and create awareness on it...
Climate change is affecting all facets of the world, more particularly water resources. The unpredictability of the weather and frequency of extreme weather conditions are making life difficult for both aquatic and terrestrial organisms.
In the Water, Sanitation, and Hygiene (WASH) sector, rural communities are impacted most by water shortage...
Mobile payment is defined as non-cash transactions processed through mobile devices. It is arguably one of the most influential digital technologies with potential future business value.
Its rapid evolution and increasing diffusion have given significant opportunities for innovative companies to create new payment solutions and offer value-added services to their...
One wise man once said that great success is when hard work is coupled with wise work. This saying is a true reflection of the life of Bishop Dr. Charles C. Hackman
Bishop Dr. Charles C. Hackman, CEO of DV Unlimited Company Limited was adjudged Africa’s Most Respected CEO (Industrial...
“One of the biggest mistakes a business owner/entrepreneur can make when starting a business is the failure to implement contracts. No matter how good relationships may be, they can come to a screeching halt when systems and agreements are not put in place.” ~ Michelle Colon-Johnson, Founder, 2 Dream...
DSSI, Common Framework and SDRs were designed to ease debt and financing concerns
$5.7bn in debt payments deferred under the DSSI last year
Critics say relief measures do not go far enough and have recommended debt cancellation
Calls for developed countries to pass on their SDR allocations to emerging markets
The economic...