Over the years, the financial sector has been majorly influenced by technological and digital advancements through the adoption of innovative tools and processes in...
In today's digital world, businesses constantly search for new and innovative ways to connect with their target audience. While this is no surprise, the...
– ensure that your internal stakeholders are well-aligned with the customer experience
Every change programme will naturally result in a culture change. Be sure that...
In the wake of the global financial crisis, many countries across Africa have sought new development models to bolster their economies and improve the...
In an insightful three-part article, Lionel Marumahoko – an Executive Coach, Leadership Speaker and Business Advisor who specialises in complex transformation growth and new...
Business continuity plan
A Business Continuity Plan (BCP) is a critical component of business continuity management (BCM) that helps organisations prepare for, respond to, and...
