– aspire to be true believers by focusing on the needs of customers
Customer Experience is about creating memorable experiences for customers. Any customer that engages with a brand is on a journey that could last a lifetime or for some non-sentimental reasons could be short-lived. The focal point of...
In recent years, e-commerce has been rapidly growing in emerging markets, driven in large part by the increased penetration of mobile phones and Internet access. As of 2023, e-commerce sales in emerging markets are projected to reach over US$3trillion, with Asia and Africa leading the way in terms of...
Policy solvency is a fundamental aspect of central bank management, representing the ability of a central bank to maintain and restore its financial stability while fulfilling its policy mandates. The recent financial results of the Bank of Ghana have brought to light significant mismanagement issues, including a massive operating...
Ghanaian software development company Zeta Technologies has officially launched its highly anticipated MEGA6 Lotto app, ushering in a new era of digital lottery gaming in the country
The launch event, held on Friday, July 14, 2023, unveiled the innovative game and highlighted the unique offers that set Mega6 apart from...
With a growing chorus of voices calling for the African Union’s admission to the G20, that outcome looks increasingly likely. Many of the group’s most prominent members, including the United States, China, Japan, Germany and France, have endorsed full membership for the AU, which Indian Prime Minister Narendra Modi...
“Who said it was raining?” This question, simple on the surface, touches on the very core of our global dialogue. It raises issues of perspective, communication, and understanding intrinsic to the concept of civilization.
Evoking the timeless journalistic axiom, “When someone tells you it is raining, and another tells you...
...AI as the new frontier of human dependency for business growth and performance
Intelligence it is said comes from learning and whether you’re human or machine, there is no second opinion that the emergence of Artificial Intelligence (AI) is transforming businesses in this modern landscape. The rapid development of AI...
Financial technology (Fintech) innovations are becoming the mainstay of the global financial sector and user responses to these innovations have been remarkably positive and embraced at an unprecedented scale.
Today, the adoption and usage of fintech innovations particularly those facilitating payments are shown to have surpassed the volumes and values...
“Let’s make the African market the market of Africans. Produce in Africa, transform in Africa and consume in Africa. Let’s produce what we need and let’s consume what we produce instead of importing” - Thomas Sankara, former president of Burkina Faso.
In 2020 the World Bank stated that implementing the...
“There is no beauty, but the beauty of action.” – Moroccan proverb
At the heart of every nation lies its culture - a complex interplay of values, norms, beliefs and behaviour shared by its citizens. This culture serves as a mirror, reflecting the aspirations, ideals and, unfortunately, vices of its...