…how is cost-effectiveness achieved?
It is been recognized that the major problems concerning targeting for social intervention programs include the often ignored factor of under-coverage,...
… Financial market reflection
Financial markets are very fundamental to the economic development of every nation. Through the financial intermediation process, scarce financial resources are...
The COVID-19 pandemic has brought along in its wake disruptions never experienced in world history. However, it has presented a few opportunities and one...
What makes a truly excellent service experience?
In my years of studying service experiences, both the excellent and not-so-great, I have managed to catalogued some...
