In a highly competitive evolving business environment, detailed tactical plans and execution of core firm-specific objectives, coupled with effective monitoring and evaluation of key performance indicators (KPIs), have not only become a means to compete but also principal ingredients for survival. In the heart of this challenging endeavour to...
The Porcupine Warriors because of their past achievements in Africa and the Ghanaian league remain one of the best clubs in the history of Ghana whose name is all over the world.
The hopes and aspiration of Kotoko supporters was raised high when their God- fearing bankroller in the person...
Almost nowhere on earth is football followed as passionately as in Africa. It is loved by Africans from all walks of life across the continent. This week, I am giving the opening address at the Confederation of African Football (CAF) Awards in Accra, Ghana. This has afforded me a good...
This article came out of a simple friendly conservation whether a small business could benefit by investing in Customer Loyalty. Of course, we all started talking about restaurants (we all have our favourites) but the ladies present stirred the conversation to hair salons. Obviously, all discussed below applies not...
For a large number of people around the globe, alcohol is an integral part of their lives. People consume alcohol when they are joyful, gloomy, infuriated, disheartened, and sometimes without any reason. Though moderate alcohol consumption may have substantial health benefits, there’s a definite responsibility attached to its ingestion....
Ghana’s Logistics industry continues to suffer many setbacks largely because of the disorganized and fragmented nature of the industry. An industry dominated by large number of informal and unorganized trucks and truck owners.
With Logistics regarded as the backbone of the economy, providing efficient and cost effective flow of goods...
Technology is an essential part of our lives today and only few people can imagine living without it. In the era of rapidly changing technology nearly every business has been affected in various ways.
HR has always been the most crucial part of any business, as finding the right...
The Net Promoter Score (NPS) is one of the metrics that is used to measure Customer Loyalty. You might not be aware of it, but you mostly likely have participated in its measurement several times.
You know it in the form of a simple questionnaire which asks you -for example in a...