…A major yardstick for customer attraction & a measure of level of service delivery  (1) First impressions are important as you may in most cases never get a second chance to make one. Not only are first impressions registered with lightning speed but they last a surprisingly long time. Due...
A successful start to the business year would include a microscopic look at the events of the past year. This is important because some happenings in the business should not be repeated due to the consequences that may arise if they did. In this wise, it would not be...
Last two months, (November 2017), the current government submitted itself to the United Nations’ Human Rights Council Universal Periodic Review for peer review of Ghana’s human rights records over the past four years. The purpose of the peer reviews was to track progress on Ghana’s human rights obligations and commitments....
Price negotiation is one of the greatest skills every management executive should possess. In negotiation, one brings the other party into a formal communication in order to reach an agreement on an issue; particularly in price negotiation. The parties in the price negotiation seek a price review either upwards...
…Starting the New Year in the Spirit of Service Even at that early age, I always knew there was something not right with the way the older boys in my neighbourhood said those words. In our ears, it sounded like “Anio Mass, Se Se, Go! We were not too bothered...
This year’s international trade fair is scheduled to be held from February 28 to March 7, but the dilapidated state of the International Trade Fair Centre summarises how backward we have been in a lot of respects in our national life. Years of neglect, coupled with its proximity to the...
The newly-installed President of the Association of Ghana Industries (AGI), Dr. Yaw Adu-Gyamfi, has come out strongly to pronounce that this is the time to protect local industries. Dr. Adu Gyamfi emphasised the fact that it is the private sector which creates job opportunities, and if the high unemployment rate...
 “Sense and deal with problems in their smallest state, before they grow bigger and become fatal.” Pearl Zhu Hurray, another year is with us again. Whatever we do in life, once it does not kill us makes us stronger. I am sure some of you will be saying to yourselves, ”There...
When Parliament resumes sitting in Ghana's teeming capital on Tuesday January 23rd, 2018, the 275 legislators, drawn from 10 regions - particularly because we are a deeply partisan nation, in the eye, again of an economic windfall - will address a number of issues that citizens and investors, domestic...
Throughout the world, there's something of a stigma surrounding dementia. That certainly isn't helpful, since the syndrome is extremely common. An estimated 47 million people worldwide are living with some type of dementia, per the World Health Organization, and that number will likely increase to 75 million by 2030. The...