Customer feedback is information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a service. Customer comments and complaints given to a company are an important resource for improving and addressing the needs and wants of the customer. The information is procured through...
From the foregoing discussions, it is clear that poor corporate governance practices lead to bank distresses and failures. The problem of distress can affect a single bank as well as many banks within the banking industry. The weaknesses in corporate governance practices and distresses and failures are not only...
Introduction
The causal relationship between energy consumption and economic growth has attracted many literatures. Researches relating to these two variables are conducted in order to propose policy frameworks to ensure that efficient policies are implemented. Following the pioneering work by (Kraft and Kraft, 1978) who found a unidirectional causality running...
In my recent article titled: “Is the Energy Sector Levies considered as a bailout of Banks in Ghana?” I examined the financial health and soundness of 12 Banks that are creditors to the Energy Sector State-owned enterprises (SOEs) and the Bulk Oil Distribution Companies (BDCs). These 12 Banks are...
The GSM Association released a report on mobile-enabled digital transformation in Ghana.
The report noted that education is the first line of defense where issues of online safety are concerned, so there is a need for stakeholders involved in the process to dedicate time and resources towards building their own...
For years and years now, since inception of the Employee Engagement idea, a lot of companies have been struggling to maximise employee engagement - mainly for financial reasons, or for being hopefully perceived as an amazingly great place to work: this making it easier to attract high-calibre/top talent candidates.
FYI:...
For years and years now, since inception of the Employee Engagement idea, a lot of companies have been struggling to maximise employee engagement - mainly for financial reasons, or for being hopefully perceived as an amazingly great place to work: this making it easier to attract high-calibre/top talent candidates.
FYI:...
“‘Come what may’ is unpatriotic.” – Akan proverb
We all chatter - and we do this everywhere, especially in the workplace where we spend an estimated third of our days. Interestingly, with all the talk about harnessing talents and potential within the business environment, conversations are missing from that list....
