Sewia Mining, a frontrunner in Ghana’s gold sector, has been awarded the prestigious Excellence in Gold Mining Customer Relations accolade at the 2nd Ghana Strategic Customer Relations Conference and Awards, held at La Palm Royal Beach Hotel on March 7, 2025.
This award highlights Sewia Mining’s innovative approach to customer engagement, sustainability, and ethical business practices. By leveraging technology and modern service strategies, the company has enhanced customer experiences, improved trust in the gold trade, and positioned Ghana as a globally competitive player in the mining industry.
Beyond customer engagement, Sewia Mining ensures quality through its Smelting and Assaying services, providing industry-leading gold refinement. Additionally, its Vaulting and Bullion Transportation services enable secure transactions, reinforcing its reputation as a trusted partner in the international precious metals market.
Joe Benny Frempong, Head of Business Technology Development at Sewia Mining, noted during the event: “This recognition reaffirms our dedication to responsible gold mining, ethical trade, and customer-first service. We will continue to enhance our operations to meet global standards while maintaining the trust of our clients and stakeholders.”
Speaking at the event, industry stakeholders commended Sewia Mining for its commitment to digital transformation, responsible sourcing, and client-centric business models. This recognition is expected to encourage more mining firms to prioritize customer satisfaction and sustainable operations in Ghana.
