Guaranty Trust Bank (Ghana) Limited [GTBank] has revamped its online payment and collections platform ‘Myghpay’ to offer users and merchants a better user experience making and receiving payment for products and services.
Touted as the nation’s biggest online payments platform, the new Myghpay boasts a more secure and user-friendly interface that makes it easier for users to navigate payment procedures and transaction summary.
Myghpay, introduced in 2017, sought to consolidate GTBank’s online payment and collections platform for the entire public – customers and non-customers alike. Users can make payments with a Visa or MasterCard issued by any bank in the world, Gh-link card from any bank in Ghana, or mobile money wallet.
New services introduced onto the platform include Push notifications, which keep users informed on new promos and services added onto the platform; In-app reporting enables users to directly report failed or uncompleted transactions for resolution; and new services such as MTN, Vodafone, Surfline and Busy data bundles and box office subscriptions. Users also have the option to scan and pay via GH-QR at any QR-enabled vendor location.
To further strengthen the safety of online transactions, Security has been beefed-up with the introduction of Face ID and fingerprint log-in and payment authentication. This seeks to safeguard the user’s account against unauthorised users.
Group Head of Mobile Money Solutions and E-Payments, George Opoku, expressed his delight with the upgraded platform. “Myghpay is one of the platforms we are very excited about because of the array of services and convenience it offers – not only to GTBank customers, but also to non-customers in and outside Ghana. When we introduce new products, it does not end there. We keep modifying to ensure we don’t get obsolete, but meet the current and future needs of the users. Myghpay simply PINGS.”
Managing Director of Guaranty Trust Bank (Ghana) Limited, Thomas John, reiterated GTBank’s commitment to serve as an enabler in creating convenience for payments of its customers and the general public at large.
“As the Number-1 Customer Experience Bank in the country, it behoves us to continually look for ways to make the lives of our customers and the general public easier by providing solutions such as Myghpay which enable them transact anywhere and at any time.”
He further stated: “For business owners and service providers, this is the best time to get enlisted on Myghpay. We have a specially designed interface that enables you to view a log of all payments made into your account, and there is no charge for signing up as a vendor. We encourage all schools, entrepreneurs, government institutions, retailers and wholesalers to come onboard this convenient payment and collection platform. This is one of the many ways by which GTBank is applying technology to support businesses”.
Myghpay, designed as a one-stop-shop payment platform, serves the everyday destination for patronage and payments by individuals and businesses for Utilities, Travel and Tours, Education, Investments, Statutory contributions etc.
In its 15 years of operations in Ghana, Guaranty Trust Bank (Ghana) Limited has gained local and international recognition as the most technologically advanced bank with a plethora of electronic banking products and services that support remote banking. The bank is also a reference point for excellent business practices in the financial services industry.
