Chief Executive Officer-Duncs Consult Ltd. and President-Customer Experience Scale-Up Seminars, Charlotte Sarfowaa Akan-Duncan, has been decorated with the CEO of the Year, Business Management Consulting award, at the Ghana Industry CEO Awards’ 2023 edition.
The acknowledgement, a noteworthy milestone for Madam Sarfowaa Akan-Duncan and her firm, asserts their commitment to excellence in Ghana’s business management consultancy space.
Charlotte Sarfowaa Akan-Duncan is an IAPPD-UK Accredited Trainer and Facilitator, and a Change Expert, Customer Experience, Learning Development & Training Consultant for some renowned companies and organisations across Ghana – including GCB Bank, SSNIT, Robert & Sons Opticals, MDF West African and MasterCard Foundation.
She is an Internationally Certified and Accredited Trainer, Facilitator and Coach, with a wealth of experience in Performance Management, Training Advisory, and Continuous improvements as well as Customer Experience & Enablement.
Speaking to media after picking up the award, Sarfowaa said: “Winning the Most Respected CEO in Business Management Consulting at the Ghana Industry CEO Awards as a young career woman is humbling and holds significant implications for me”.
She added: “Professionally, it signifies recognition of my exceptional leadership and strategic acumen, potentially opening doors to new opportunities, collaborations and industry respect. Personally, it serves as a validation of my capabilities; boosting confidence and inspiring other young career women and men.
“This award has enhanced the reputation of my company, Duncs Consult, attracting clients and top talent.”
She said going forward, this recognition positions her as a role-model, “breaking barriers and contributing to a more inclusive and diverse business landscape”.
Aside from the current recognition, Sarfowaa was adjudged Promising CEO of the Year 2022 (Ghana Business Awards) and Customer Service Consultant of the Year 2019-20 at the 8th Ghana Service Awards for her sterling performance in customer service consultancy.