Axis Fund Services Limited (AFSL), a leading third-party Fund Administration Company in Ghana, has been awarded ISO 9001:2015 certification. This certification is a testament of the business’s commitment to process quality and providing outstanding service to all its stakeholders. With this certification, AFSL is ensuring that all its processes are efficient and meet the highest standards of quality.
Axis Fund Services, which started predominantly as a pension administration company, has been in the fund administration space since 2010. Today, it can boast of providing independent fund administration services to over 34 investment funds across Africa (pension/provident funds, welfare funds, mutual funds and other investment funds); with total assets under management in excess of US$500million.
Over the years, AFSL has positioned itself as the preferred third-party fund administration company in Ghana by deploying a fully automated administration process. As the business advanced, the desire to continuously improve service quality and adopt world-class standards inspired AFSL to apply for this certification. This ISO certification validates the company’s excellent operating standards and enhances its reputation for integrity, professionalism, excellence and accountability.
What does this mean for AFSL?
By acquiring this certification, AFSL benefits from improved processes and controls while providing the company additional credibility with its customers. It holds the business to high ethical, compliance and legal standards. The certification ensures continuous review of all company policies and procedures that are relevant and effective to the changing needs of client satisfaction.
“We value the framework and approach provided by the ISO 9001:2015 principles, and the benefits our clients realise from a well-developed quality framework to support business operations,” said Ernest Attimah, General Manager-Axis Fund Services Ltd.
He emphasised that this external validation of the company’s processes will result in more transparency, measurable outcomes and continuous improvement. “Our certification is a demonstration of Axis Fund Services’ commitment to international best practice and quality standards in providing third-party fund administration support to various investment funds.”
About ISO 9001:2015 Certification
Boasting a membership of over 150 national standards bodies, the International Organisation for Standardisation (ISO) is an independent, non-governmental international organisation championing knowledge-sharing and development of market-relevant International Standards. Through its members, it brings together experts who support innovation and provide solutions to global challenges.
ISO 9001:2015 sets out the criteria for a quality management system built on a number of quality management principles; including a strong customer focus, motivated top management, the process approach and continual improvement. To receive this certification, the company underwent a period of evaluation in order to assess its readiness to apply for the standard.
