Restoring trust amidst distrust: A critical call for change in financial sector


In recent months, a profound sense of distrust has permeated the Ghanaian public sentiment towards the financial sector, given the current measures to restructure government debts. This growing skepticism is fueled by a complex web of factors, including government policies that have had far-reaching impacts on the financial system and household income, savings and investments, high-profile scandals, and a perceived lack of transparency and accountability within financial institutions.

The current financial cchallenges in Ghana, precipitated by risky practices and weak oversight, shook Ghana’s faith in the reliability of the financial sector. Additionally, the ongoing global economic turbulence triggered by the pandemic has exacerbated these concerns, with many questioning the effectiveness of government interventions.

Such instances of perceived mismanagement and lack of foresight have eroded public trust in government policies and their influence on the financial system.

This dwindling faith poses a serious threat to the stability of our financial system and, by extension, our economy. It is, therefore incumbent upon us to restore trust in the financial sector. But how can this be accomplished?

Firstly, there must be a commitment to transparency and accountability within the economy and financial sector. Financial institutions should make a concerted effort to provide clear, comprehensive information about their operations and decision-making processes.

Secondly, regulatory bodies must be strengthened and given the resources necessary to monitor and control investment and financial activities effectively. This includes ensuring that regulations are not only robust but are also consistently enforced.

Thirdly, the economy and financial sector must prioritize ethical practices and good governance. This means not only adhering to laws and regulations but also acting in the best interests of customers and society as a whole.

Lastly, fostering open dialogue between financial institutions, regulatory bodies, and the public can help bridge the trust gap. By engaging in honest, constructive conversations about the financial sector’s challenges and potential solutions, we can rebuild the public’s faith in the system.

In conclusion, re-establishing trust in the financial sector amidst people’s dwindling faith in the government’s policies is not just desirable – it is essential. The road to recovery may be long and fraught with challenges, but the rewards of a trustworthy and stable financial sector are well worth the journey. As we navigate this path, we must ask ourselves: Are we willing to take the necessary steps to restore faith in our financial institutions? And if not now, when?

The writer is the Founder of Nimdier, a change management company. Subscribe to Ben’s weekly 5mins read newsletter at:


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