MTN gets closer to customers in Kwahu

A group picture of the team from MTN and chiefs of Kwahu Traditional Council at Abene

As part of its commitment to provide the best customer experience, MTN Ghana took its services to Kwahu by setting up three experiential centres to provide customer service for Kwahu Easter celebrants.

The experiential centres were created at Nkawkaw, Mpraeso and Obomeng to assist customers with any challenges being experienced. Some of the services provided included SIM registration, SIM swap, pin reset, PUK request, 4G upgrade, MoMo registration and transactions among others. In addition, stands were set up at vantage points across Kwahu to assist customers with their needs.

Customers being served at one of the experiential centres during the celebrations

Speaking to the Traditional Council at Abene during MTN’s participation in the Kwahu Easter celebration, Ransford Gyan – Area Sales Manager for MTN South East Business District said: “MTN Ghana is committed to serving our customers with excellence and with pride. As a business, we understand that our customers are the life-blood of our business. Without our customers there would be no MTN Ghana; that is why we take our commitment to serving them with excellence very seriously. Serving with excellence means providing our customers with the highest quality service possible,” he added.

Apart from taking its services closer to customers at Kwahu, MTN also donated items worth GH¢47,200 to the Kwahu Traditional Council in support of this year’s Kwahu Easter festival. The amount comprised a cash donation of GH¢35,000; airtime worth GH¢3,500; and assorted drink-hampers worth GH¢8,700.

The Chiefs and Traditional Council members expressed their appreciation to MTN for the continuous support to Kwahu Traditional Council, and the relentless effort and sustained contribution toward Easter celebrations over the years.

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