Eaton voice systems to limit turnaround time for emergency response


To limit turnaround time in response to emergency situations at public places and huge buildings, including offices and hotels, Eaton International Industries has introduced voice-option emergency devices to address uncertainty.

According to the management of Eaton, more often than not, when emergency alarms sound for fire among others by beeping in buildings, occupants at the time instead of running to safety are rather interested in knowing what exactly is happening – and in some situations it becomes too late to escape, hence the preferred voice systems.

Sales Manager, Electrical Systems & Solutions-Eaton International Industries Nigeria Ltd., Tolulope Aborisade, explained that the voice systems being introduced are developed to store pre-recorded messages announcing a fire incident, or whatever the emergency situation is, for occupants of the building to vacate immediately – indicating the specific fault/emergency as compared to just beeps that do not provide any information.

He added that this system has been tested and widely used in the United Kingdom (UK), adding that it works just like public announcement systems in airports and big shopping centres.

“The responsiveness of people to just alarms or beeps is slower than when they hear a natural voice telling them what the incident is about. So, instead of them just hearing a beep and wondering what is beeping there is a voice-alarm that announces there is a fire incident in the building so everyone should please move out,” he said.

He emphasised that this system is more accurate and has an immediate response from occupants compared to the beeping. In addition, it is possible for the voice to be in any language – including local dialects – for easy comprehension depending on the location.

“With the voice-alarm system, you can tell what the incident is; which part of the edifice is being affected; and the route of evacuation because maybe the lift is also in danger, and people may want to use that for an easy exit,” he added.

Regional Manager for West Africa-Eaton International, Charles Iyo – touching on the brand’s other comprehensive business plans for the Ghanaian market, indicated that it has been in the market providing mainly critical power solutions to corporate bodies and large corporations.

He mentioned that the public engagement held at the Lancaster Hotel Accra is also a form of discovery meeting to reconnect with partners and customers, since most of those connections have been truncated since the COVID-19 pandemic set in.

“Our energy-efficient products and services help our customers effectively manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably, by giving people tools to use power more efficiently.

“Eaton is dedicated to ensuring that reliable, efficient and safe power is available when it’s needed most. With unparalleled knowledge of electrical power management across industries, experts at Eaton deliver customised, integrated solutions to solve our customers’ most critical challenges,” he said.

He mentioned nine reasons why a UPS is needed – which included solving problems such as power failure, sags and surges, as well as under- and over-voltage, and harmonic disruptions among others.

He added that safety is high on the radar of Eaton, and so any solution it offers is safety-conscious; therefore, the Ghanaian public should be confident in embracing the brand’s products.

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