The largest privately-owned Ghanaian bank, Fidelity Bank Ghana, has added two more accolades to its growing list of international laurels. At separate events held over the weekend, Fidelity Bank was named the Best Bank in Ghana at the 2022 Euromoney Awards for Excellence as well as the Best Consumer Digital Bank in Ghana by the Global Finance Awards.
The Euromoney Awards for Excellence is a global award scheme that attracts more than 1,200 submissions from the world’s leading banks and recognises excellence across global, regional and individual country categories. The recognition was based on Fidelity Bank’s strong financial performance, unparalleled digital innovation and transformation; and its contribution to the financial & capital market as well as its financial inclusion agenda evidenced in its numerous initiatives.
Despite significant external and domestic challenges, the bank demonstrated strong growth in key financial metrics across its various business segments as it recorded a 32 percent increase in Profit Before Tax (PBT) for the 2021 financial year.
Fidelity Bank also demonstrated sterling leadership in the field of digital innovation and financial inclusion, by introducing product offerings such as a digital financial literacy platform and a digitised bancassurance solution to promote the financial inclusion of unbanked and under-banked segments of the Ghanaian population.
It is against the backdrop of these successes chalked up by the bank, coupled with other strong business credentials, that Fidelity Bank was recognised as the Best Bank in Ghana by the Euromoney panel of banking experts.
In a separate development, Fidelity Bank was also touted for its best in class digital banking services and hence awarded the Best Consumer Digital Bank in Ghana title by Global Finance Awards. Global Finance’s World’s Best Digital Bank Awards are the undisputed authority on the world’s leading digital banking service providers.
Commenting on the awards, Atta Gyan, Deputy Managing Director-Operations & Support Functions of the bank stated: “I am highly elated that Fidelity Bank Ghana has once again been recognised by two of the most coveted and credible global award schemes in the banking industry. These awards are a great acknowledgement of the bank’s track record of excellence and its contribution to Ghana’s economic growth. We place these awards in high regard, and they will serve as a constant reminder for us to continue creating value for all our stakeholders and positively impact our nation”.
Mr. Gyan further applauded the bank’s leadership, staff and customers for their contributions in positioning Fidelity Bank as a leading financial institution in Ghana and West Africa.
In the first half of 2022, Fidelity Bank Ghana has clinched more than five (5) awards in top banking awards schemes. Fidelity Bank was named the Best Bank in West Africa by the African Bankers Awards. The bank also won five awards at the 2022 Health, Environment, Safety and Security (HESS) Awards among others. These multiple accolades continue to underscore the bank’s unflinching commitment to excellence, innovation and world-class customer experience within the Banking sector.
In little over a decade, Fidelity Bank Ghana has grown from a discount house to a Tier-1 bank and is now the largest privately-owned indigenous bank in Ghana. The bank currently serves its approximately 2 million customers in 75 branches across Ghana, and is a leader in the digital banking space.
The bank has two subsidiaries, Fidelity Asia Bank Limited, which is a wholly owned subsidiary in Malaysia; and Fidelity Securities Limited, an asset management firm. In a short period of time, Fidelity Bank has become a household name in Ghana by adopting a customer-centric culture and delivering consistently on the promise of making a difference in the lives of all stakeholders.