Meridian Port Services Ltd. (MPS) has held a series of training sessions for its staff in a bid to continuously enhance the level of services to its customers and drive productivity.
The training forms a part of the company’s Integrated Management System, which is committed to improving skills of employees.
The Human Resource Manager, Ibrahim Abu, told the B&FT that management saw the need of regularly sharpening skills in order to catch up with current business trends and rolled out relevant skills training programmes for all staff, which focus on upgrading the skills of employees in their respective operations.
According to him, each Department has since received training related to requirements for their areas of work, in addition to general training tailored toward reskilling for all staff.
The Quality Management Team, on completion of their Lead Auditor training, indicated that: “The ability to properly audit MPS’s integrated management system certification has a key impact on the company’s productivity, as it ensures that trainings are aligned to the company’s strategy and policy direction”.
Following the launch of the LEAN Training Programme that commenced with a management leadership session, 194 staff-members have been taken through the first level of Lean Training. Staff are generally intrigued by the LEAN tools, which are aimed at reducing waste and improving quality control.
These trainings, Human Resource Manager Ibrahim Abu said, are not only excellent for the workplace but also useful in the workers’ personal development.
Mr. Ibrahim Abu said: “It is pleasing to hear and know the employees see the value addition that the training programmes bring. Our aim is to grow a healthy, safe and highly skilled workforce while providing the best level of customer service to our stakeholders”.
He added that there were several trainings scheduled for the rest of the year for a well-rounded workforce.
“We have planned leadership trainings in the next quarter, designed and customised to suit our company’s style of work by equipping managers and team leads with the right organisational leadership skills to meet industry standards for long-term success,” he said.
Mr. Abu emphasised that Meridian Port Services Limited (MPS), as a leading Container Terminal/Port in the sub-Saharan region, recognises that to meet requirements of its stakeholders there is a need to deliver their services in a safe, timely, efficient and competitive manner, while considering industry quality and environmental standards.
MPS is thus devoted to satisfying the needs of our clients, monitoring and evaluating organisational performance at all levels to ensure continuous improvement.
Ismail Denwar, a Database Administrator with the IT Department, described the experience as one that offers the opportunity to continuously improve, change mindsets related to problem solving, and add value to oneself.
“I am glad and privileged to be part of the LEAN training programme at MPS, where my team and I applied some LEAN techniques in defining and solving problems and communicating our findings; everyone’s perspective was well-recieved and accelerated the process of solving problems. I can say we are evolving into an army of problem-solvers. I look forward to more sessions,” he said.
In recognising the contribution of employees and further boosting workers’ morale, the 2022 2nd Quarter Employee Awards were held last Friday.
In all, 9 employees from various departments who distinguished themselves in their respective roles were honoured by the Senior Management Team led by Curtiss Dakpogan, the Chief Operations Officer (COO) of MPS.