Inlaks and Temenos have reimplemented the Temenos Transact R21 for National Investment Bank (NIB) Ghana in a bid to enhance digital growth.
The Temenos Transact is a core banking system that allows banks to scale up using cloud platforms and infrastructure to offer personalised customer products for efficiency. The platform will reimagine customer engagement, and the efficient delivery of consistent and seamless experiences across multiple channels.
The reimplementation, which has enabled a relationship extension between Temenos and National Investment Bank (NIB) Ghana, will also support the bank’s effort in providing financial advisory and technical support to the Ghanaian Market. The upgrade will also reposition the bank and contribute to its rebranding approach.
Commenting on the impact of the Temenos Transact implementation for National Investment Bank, Executive Director of Inlaks, Femi Muraino, said: “Temenos has been a formidable partner to Inlaks over the years. Through this reimplementation, we continue to drive impact for institutions across Sub-Saharan Africa. The Temenos Transact is one of the most effective for digital growth among banks. This effort will impact overall system performance, and provide leverage for an improved experience for customers in driving growth for the bank across the region”.
The implementation is the first R21 delivery in West Africa, and is expected to boost NIB’s corporate and retail growth. It will further Improve System Security and provide a stronger base for NIB’s digital banking agenda and upgrade functionally for user experience.
Also speaking, Managing Director – National Investment Bank, Ghana, Samuel Sarpong, said:
‘‘Our priority at NIB is to support customers with essential banking services for growth. With the T24 transact, our customers can have an improved banking experience across our various options and offerings. We are proud to have engaged Inlaks and Temenos in our reimplementation framework to create value and impact’’.
The Temenos Transact is the most used digital core banking solution across the world, providing an extensive set of banking functionalities that enables an impactful customer experience.
Inlaks is a leading systems integrator in Sub-Saharan Africa. With operations in Nigeria, Ghana, East Africa and other Sub-Saharan African regions, the company partners with leading OEMs in the technology industry to provide world-class information technology solutions that exceed the needs of its customers.
Over the years, Inlaks has built a reputation as the foremost ICT and Infrastructure Solutions Provider, helping customers effectively seize new market and service opportunities.
With an impressive customer base that includes six Central Banks in West Africa, 18 of the 24 banks in Nigeria, and other major customers in the West African region, Inlaks has become the dominant Information Technology Company in Africa. Inlaks’ customers cut across various segments including Banking, Telecommunication, Oil/Gas, Power, Utilities, and the Distribution sectors of the economy.