Leading research and public policy think tank, CUTS International, Accra, is urging the Ministry of Communications and Digitalisation to extend the mobile SIM Card registration deadline to the end of the year as the majority of Ghanaians have logistical challenges in obtaining NIA cards and using the same to register their sim.
Speaking to a cross-section of the press in Accra on Monday, the West African Regional Director for CUTS International, Mr Appiah Kusi Adomako, said: “While we understand the rationale behind the mandatory SIM card registration and the implication of unregistered SIM cards on crime prevention and detection, as well as on government domestic revenue mobilisation measures, extending the deadline to the end of the year would ensure that those who have not registered would be able to do so. Again, we are also not unmindful that not everyone would get registered should it be extended to the end of the year but those who would take advantage of the extension to register would outnumber those who would not register”.
“As a consumer protection organisation, we have received numerous concerns from consumers about the difficulty they go through in acquiring the Ghana Card to enable them to register their SIM cards. Some registered during the mass registration exercise in 2019 but haven’t received their cards up to date. A release from the NIA indicated that about 800,000 Ghanaians are yet to receive or pick up their printed cards as of 21st July, 2022. Others have misplaced their cards, while others have errors on the spelling of their names, first-time registrants, among others,” he added.
Mr. Adomako said: “Some people have had to abandon their work, wake up at dawn to join long queue at the NIA registration offices, but are unsuccessful; extending the deadline will give them ample time to get the Ghana Cards and register their SIM cards”.
He revealed that Telcos risk losing a huge volume of revenue from their customers should the deadline not be extended. Some have taken microloans from mobile operators, so disabling their SIM card will create a substantial loss to the industry players. Government, on the other hand, also risks losing huge amount of revenue from electronic transactions (e-levy) from customers should the deadline stay as it is, he opined.
As a way to compel those who have not registered their SIM cards to register, perhaps, the Ministry of Communications can adopt a phased limitations on SIM card starting from 1st September, 2022. This could include limiting the amount of mobile money that an unregistered SIM card can send and or receive to a maximum of GH¢100 per day and maximum Internet bundle to say 100MB per day.
On his part, the Communication and Advocacy Lead for CUTS, Mr. Shadrack Nii Yarboi Yartey, said the use of mobile phone has become an integral part of our everyday lives. Its usefulness is enormous and has become a great source of livelihood for most Ghanaians. Disabling the sim cards of Ghanaians who haven’t registered their sim card is like depriving them of their livelihood.” he added.
Mr. Yartey is therefore appealing, on behalf of consumers, for government to heed the call and extend the deadline.
He also called on the Telcos to improve both data and call network connectivity, and customer service delivery to consumers.