#OutstandingBrands2022: CBG—technology is indispensable for business growth

CBG technology is indispensable

Global businesses are undergoing a profound shift in a more and more digital and interconnected cyber world. COVID-19 and its variants meanwhile continue to show us that technology is indispensable for business growth in the COVID-19 era.

As a bank that is determined to stand with its customers, even in the wake of emerging technologies, work shifts, and economic uncertainties and loss of businesses caused by the sudden outbreak of COVID-19, Consolidated Bank Ghana Ltd (CBG) has developed resilience and connectivity through *924# an award winning and star product with multiple applications.

The CBG mobile *924# service is truly a phenomenal tool helping customers and non-customer to complete their financial transactions. The short code allows customers access to their bank accounts remotely among other things and help Businesses to grow through our digitization processes

*924# as a Modern-Day Business Solution

*924# as a modern-day business solution, allows customers and non-customers transfer funds, Request debit cards, pay bills, perform mobile money transactions, and pay with GHQR.  CBG’s, mobile banking service *924# “Get Digi With It” was selected ahead of many as ‘OUTSTANDING FIN INNOVATIVE DIGITAL BANKING PRODUCT OF THE YEAR” in recognition of its robustness and reliability of the service.

Emmanuel Nikoi, Director of Retail and Business Banking “Our mandate as a bank has been to make sure we see to the growth of SMEs, and to do that effectively, we want to serve them in comfort. Rolling out this product (*924#) is to make sure we achieve just that”.

As a bank that values its customers, CBG is empowering you to stay safe and observe social distancing by banking conveniently from anywhere using your phone with CBG Mobile USSD, *924#.

With *924#, the bank is in your palm, and you can conveniently transfer funds, buy airtime, pay your bills, check account balance and others.

Even non-customers of the bank, can use *924# to buy schools and institutions application forms; pay for tuition and hostel fees when they are admitted, and can be used to activate multipurpose ID and prepaid cards for the same institutions. Grab your phone now, and just bank on-the-go. It’s easy and very convenient

CBG’s focus for 2022

Management of CBG is hopeful that the year 2022 will bring positivity and normalcy. However, as we wait for that, we intend to provide you our customers with simple, secure, and differentiated banking experiences. And that is the reason we continue to focus on digitization and the growth of Small and Medium Enterprises (SMEs).

In line with this year’s commitment, we will continue to invest and improve on our systems and increase our capacity to offer customers convenience through our products and services.

We are also offering our SME Clients unique products and services including SME Smart Loan, SME advanced Loan, SME Classic Account, Business Plus Account, Business Current Account, and many more to aid them thrive during the pandemic.

We have digital products including mobile banking short code *924#, Mobile app and mobile money services. Again, we have a list of customer-centric products and services intended to give our customers financial freedom. We plan to scale-up, engage in strategic partnerships, deepen our existing offerings, and introduce new solutions to provide you with simple, secure, and differentiated banking experience.

Technological innovation (open innovation mechanism) combined with entrepreneurial mindset can transform industry structures and incumbent businesses with a focus on the financial services industry, where the phenomenon of FinTech is shaking the established, traditional players and according to many experts is able to totally transform the Financial business sector (The Impact Of Digital Transformation In The Financial Services Industry” 2017)

Go Digi! Anywhere, Any Time

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