SMT committed to support its customers

SMT Ghana committed to support its customers

SMT Ghana has pledged commitment to support its customers and stakeholders in the construction industry with the right mining, construction equipment and services to promote the industry.

As one of the leading dealers of construction, transport and mining equipment in the country, the company has held a series of open house events throughout the country to showcase its products (construction equipment) and orient stakeholders on the need to use premium-brand quality construction equipment for maximum output.

The latest open house event was held in Tarkwa last week Thursday, 23rd September 2021 at the SMT Tarkwa premises, where customers and guests present were ushered into a wide range of Volvo and SDLG products for participants to experience their quality at first hand.

On display were Volvo and SDLG construction equipment including wheel loaders, compactors, backhoe loaders and motor graders. Also available was the Volare bus, representing SMT Ghana’s commitment to the public and intercity transport and coach segment. After-sales service was not left out, with the availability of an ultra-modern mobile learning centre and genuine, quality Volvo and SDLG parts.

Managing Director of SMT Ghana, Mr. Alex Dutamby, underlined the importance of regular engagements with clients and stakeholders as key to the company’s operation. They afford SMT the opportunity to solicit feedback and provide the right support.

He described the Tarkwa visit as appropriate, since the town is a mining area where most of their equipment, including the quality Volvo brands, are in operation. “Our Volvo and SDLG equipment are very good in rough and harsh environments. This is the terrain for our products where we can express the potential of the machines; so we are happy to be here in Tarkwa, the hub of our customer base.”

Mr. Dutamby assured that the company will continue to partner well with its customers so they can continue succeeding on their projects with the Volvo brand and other flagship products provided by SMT Ghana.

SMT Ghana, he reiterated, has invested in three key areas. First, the SMT network with four branches across the country (Accra, Tamale, Tarkwa and Kumasi) to ensure customers are close to the product and can easily access after-sales service.

Second, the SMT Team with dedicated sales and service teams coupled with the availability of genuine spare-parts, adequate logistics and good technicians to drive productivity and the SMT Academy – which is readily available to train customers before products are delivered. Finally, our partnership with Volvo Equipment, Volvo Trucks, Volvo Bus and Volvo Penta to offer a very reliable product to our customers.



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