‘Putting you first’ is not limited to business activities – FBNBank MD

Grace Isaac Aryee, FBNBank Ghana Treasurer, fourth from right presenting the cheque to Mr. Charles Okyere, President of the Rotary Club of Accra Ring Road Central, fourth from left. Looking on is Victor Yaw Asante, Managing Director of FBNBank Ghana, and representatives of the bank and the Club

The Managing Director of FBNBank, Victor Yaw Asante, has commended staff of the bank for their great display of community spirit in raising funds to support construction of the Berekuso Community Hospital by the Rotary Club of Accra Ring Road Central. He indicated that the bank’s brand promise of putting stakeholders first is not limited to only business activities.

The bank’s staff joined members of the Rotary Club of Accra Ring Road Central on a 7-kilometre walk at Legon to raise funds for the Berekuso Community Hospital project, after which they made a donation of over GH¢12,000 toward construction of the Hospital. Phase-one of the project is expected to cost GH¢250,000.

Commenting, Mr. Asante said: “Our staff continue to exhibit the true meaning of what we mean by ‘putting you first’. In several ways, our people have over the years displayed passion and enthusiasm by going the extra mile to deliver value to our stakeholders on the strength of our brand promise. The FBNBank brand enjoins us to deliver the gold standard of value and excellence to our stakeholders, ensuring that we commit fully to whatever we do for them; and our staff have been at the forefront of achieving this.

“Being a bank, most persons would assume that this applies only to our customers; but that is not so. Our commitment is to our stakeholders: which include our customers, our communities and our regulators and shareholders. By supporting the Rotary Club of Accra Ring Road Central with their own personal resources for the second year running, our staff have given true meaning and relevance to our brand promise. I am proud of their efforts and commitment as we work together as a team to deliver greater value to all our stakeholders. Our communities need a lot of development, and it is great supporting Clubs and social groups like Rotary to deliver the much-needed assistance.”

The president of Rotary Club of Accra, Ring Road Central, Mr. Charles Okyere, commended the staff of FBNBank for their contribution and thanked them for their consistent support. He mentioned a similar support received from staff of the bank last year toward Child-focused projects – namely the renovation and construction of classrooms and a library for the Golden Spring School in Tetegu; and the purchase of essential equipment for the children’s cancer unit at the Korle Bu Teaching Hospital.

The Berekuso Health Centre project will be constructed on a parcel of land provided by the community, and it will have amenities like an Out-patient department, a maternity ward; male, female and children’s wards; a laboratory, a psychiatric unit, injection and emergency room, an antenatal unit, a pharmacy, stores, washrooms, consulting rooms and a public health section among others.

FBNBank has in its 25 years of operating in Ghana remained focused on putting its customers and communities first. This it has sought to do through the rich value and excellence of what the bank contributes to the relationship with its stakeholders as a whole, particularly the customers. FBNBank Ghana is a member of the First Bank of Nigeria Limited Group, which is renowned for its great customer service and general stakeholder engagement garnered over its 127 years of operation. FBNBank Ghana has 20 branches and two agencies across the country with over 400 staff. FBNBank offers universal banking services to individuals and businesses in Ghana.




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