The General Manager of Adansi Rural Bank at Fomena in the Adansi North district of Ashanti Region, Akwasi Ossei Nkrumah, has reiterated the bank’s commitment to ensuring best and most convenient banking services to customers at all times.
According to him, banking is now a very competitive business and Adansi Rural Bank is extremely mindful of its banking services to customers.
“We are always looking for better opportunities to serve our customers better, and so we will not relent in our efforts to ensure that customers get the best of our banking service,” he stressed.
Mr. Nkrumah made these known at the brief but colourful official opening ceremony of a new branch office to relocate the already existing branch in Obuasi.
According to him, the relocation is aimed at getting much closer to their customers, especially the women who do petty trading at the main Kumasi lorry station in Obuasi; and also to bring convenience to customers and ultimately take those customers out of congestion.
The new Obuasi branch office has a roomier banking hall, spacious car park and enough office space for personnel to transact business in confidence.
In an address, Chairman of the Board of Directors, Kofi Ampofo Agyapong, assured customers of delightful customer service – saying the bank will spare no effort to ensure that customers are happy doing business with it.
Mr. Ampofo Agyapong emphasised that the banking crisis has taught them all a lesson, and has strengthened and broadened their scope in happenings of the external business environment for banking – particularly in the area of risk mitigation; and told customers to have confidence in the board and management delivering excellent service and innovative products to serve their needs.
He finally appealed for government to reduce the current 25% corporate tax, which is really suffocating a lot of the rural banks, so that the banks can make enough profit and be able to support government programmes through their corporate social responsibilities.
The Obuasi Municipal Chief Executive, Elijah Adansi-Bonah, commended the bank for its support to the municipality through its many social responsibility interventions – especially on Farmers’ Day.
He advised traders at the lorry station to open an account with the bank and do business with it, so that they can make enough profit to enable the bank support other community development activities.
Adansi Rural Bank currently operates ten branches: These include Kaase, Dunkirk, Mbrom, Asawase and Atonsu (all in Kumasi), and Kotwi in Atwima Kwanwoma district; New Edubiase in Adansi South district; Obuasi; Akrokerri and a mobilisation centre at Adansi-Asokwa, in addition to the Head Office at Fomena, all in the Adansi North district.
The bank’s vision is to be among the top five rural banks in Ashanti Region with a three (3) fold increase in net profit within five (5) years, 2018-2022, with a mission to provide efficient financial intermediation through highly motivated staff and cutting-edge technology to delight customers and increase shareholder value in a socially responsible manner.
In recognition of a rapidly changing financial ecosystem, the bank has introduced Automated Teller Machines which are on Gh-link to provide convenience and accessibility for customers. As part of the bank’s plans to make its brand more appealing to customers, it has a mobile App and online banking powered by U-Connect from ARB Apex Bank.