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Emeritus Professor Stephen Adei: reflections on life’s journey

the story of a man who struggled decades ago to gain secondary school education“But Daniel resolved that he would not defile himself… Now...
Positive conflicts in the workplace

Insights with Dzigbordi K. Dosoo: Leadership in the workplace

When the word ‘leadership’ is mentioned, so many ideas come into the minds of people. This is because there are types of leadership and...
Robots

Service&Experience: When the robots take over—service experience in the not-so-distant future

Robots. They have been around for a while now. For decades, we have watched as they gradually increase in numbers and in importance. We...
Quality and operational excellence with Daniel ADJEPONG: Toward an effective implementation of a National Quality Policy (1)

Quality and operational excellence with Daniel ADJEPONG: Toward an effective implementation of a National...

The 13-May Daily Graphic feature captioned: ‘Cabinet approves National Quality Policy…’ has sent a wave of excitement through the quality community. I have been...

Industry & Consumer Information: The cost of food poisoning incidents— the Marwako case and...

“We visited some of our customers at the hospital, and with those who were discharged, we visited them at home. We assisted some of...
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