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Insights with Dzigbordi K. Dosoo: Leadership in the workplace
When the word ‘leadership’ is mentioned, so many ideas come into the minds of people. This is because there are types of leadership and...
Service&Experience: When the robots take over—service experience in the not-so-distant future
Robots. They have been around for a while now. For decades, we have watched as they gradually increase in numbers and in importance. We...
Quality and operational excellence with Daniel ADJEPONG: Toward an effective implementation of a National...
The 13-May Daily Graphic feature captioned: ‘Cabinet approves National Quality Policy…’ has sent a wave of excitement through the quality community. I have been...
Industry & Consumer Information: The cost of food poisoning incidents— the Marwako case and...
“We visited some of our customers at the hospital, and with those who were discharged, we visited them at home. We assisted some of...
Public speaking & professional presentation
“You don’t have to be great to start; you have to start to be great” - Zig ZiglarThe subject of public speaking has...